Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Madelin Bolano

Fayetteville,Nc

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Sales Associate

It’sugar
East Rutherford, NJ
10.2021 - 05.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions about sizing, accessories and merchandise care
  • Recommended accessories and complementary purchases to boost revenue
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
  • Maintained records related to sales, returns and inventory availability
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations

Retail Store Associate

Easy Pickens
Union City, NJ
07.2021 - 09.2021
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
  • Engaged in on-going development of personal selling skills and product knowledge.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Answered questions about store policies and addressed customer concerns
  • Trained team members in successful strategies to meet operational and sales targets
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages

Daycare Provider

Kids Place
West New York, NJ
11.2019 - 03.2020
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared students for kindergarten by teaching fundamentals of math.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Created and implemented diverse educational strategies to boost development
  • Kept notes of behavior issues, food served and medications administered to children
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs

Education

High School Diploma -

Memorial High School
West New York
06.2022

Skills

  • Customer Service Management
  • Flexible Work Schedule
  • Decision Making
  • Health and Safety Procedures
  • Team Building and Motivation
  • Scheduling and Time-Tracking
  • Creativity and Originality
  • Policy Enforcement
  • Basic Mathematics
  • Handling Complaints and Inquiries
  • Multitasking and Prioritizing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

It’sugar
10.2021 - 05.2022

Retail Store Associate

Easy Pickens
07.2021 - 09.2021

Daycare Provider

Kids Place
11.2019 - 03.2020

High School Diploma -

Memorial High School
Madelin Bolano