Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Madeline Buckner

Fort Myers,FL

Summary

Handles team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
11.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Shift Leader

Dunkin' Donuts
07.2019 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.

Education

Bachelor of Science - Health Sciences

Florida Gulf Coast University
Fort Myers, FL
05.2024

High School Diploma -

Fort Myers High School
Fort Myers, FL
05.2020

Skills

  • Inventory Control
  • Cash Handling Expertise
  • Safety Awareness
  • Conflict Resolution Techniques
  • Strategic Planning
  • Customer Service

Accomplishments

  • Awarded Partner of the Quarter in January 2023.

Certification

Microsoft Word and PowerPoint Presentation Certified.

Timeline

Shift Supervisor

Starbucks
11.2021 - Current

Shift Leader

Dunkin' Donuts
07.2019 - 08.2021

Bachelor of Science - Health Sciences

Florida Gulf Coast University

High School Diploma -

Fort Myers High School

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Madeline Buckner