Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Byrum

Augusta,GA

Summary

An academic achiever with excellent communication and organizational skills. Adept at providing support and service that exceeds expectations. Ability to multi-task and work productively in a team setting. Self-motivated and enthusiastic with a strong commitment to being a top-performing sales representative with leading organizations.

Overview

3
3
years of professional experience

Work History

Patient Care Representative

Rehab Medical
Charlotte, NC
07.2024 - Current
  • Act as the primary liaison between patients and healthcare providers, ensuring seamless service delivery and patient satisfaction
  • Drive patient engagement and retention by educating clients on product benefits and the importance of adherence to prescribed equipment usage
  • Identify opportunities to upsell and cross-sell medical equipment and services, contributing to the company's revenue growth
  • Develop strong relationships with patients and their families, addressing concerns and providing tailored solutions to meet their needs
  • Collaborate with the sales team to meet and exceed quarterly sales targets, while maintaining a patient-centered approach

Bartender/Server

Sole on the Green
Clemson, SC
08.2022 - 03.2024

Intern

Action Plus Ideas
Charlotte, NC
12.2021 - 08.2023
  • Assist with providing marketing solutions, promotional product options, and fulfillment services for corporate clients
  • Coordinate company showroom update/pricing structure for apparel items
  • Work with account teams to ensure customers are satisfied with their branding and marketing needs

Intern

AMG Healthcare
Charlotte, NC
05.2022 - 08.2022
  • Develop a Business Development/“Go-to-Market” Plan for AMG Healthcare in the surrounding Charlotte/Mecklenburg County geographic area for AMG’s Wheelchair and Stretcher Mobility Service Programs
  • Site visits included hospitals, freestanding ERs, and outpatient urgent care facilities
  • Data created used to segment the market and prioritize business development efforts for expansion in the local area

Tutoring Mentor

Clemson University Tutoring Corps
Clemson, SC
08.2021 - 05.2022

Education

Spine and Orthopaedic Reconstruction and Trauma -

Medical Sales College
Charlotte, NC
03.2024

Bachelors of Science - Psychology Major with a Minor in Biology

Clemson University
Clemson, SC
12.2023

Study Abroad Program

Lorenzo De Medici
Florence, Italy

Myers Park High School -

Myers Park High School
Charlotte, NC
01.2020

Skills

  • Teamwork
  • Communication Skills
  • Problem Solving Skills
  • Surgical Sales

Timeline

Patient Care Representative

Rehab Medical
07.2024 - Current

Bartender/Server

Sole on the Green
08.2022 - 03.2024

Intern

AMG Healthcare
05.2022 - 08.2022

Intern

Action Plus Ideas
12.2021 - 08.2023

Tutoring Mentor

Clemson University Tutoring Corps
08.2021 - 05.2022

Spine and Orthopaedic Reconstruction and Trauma -

Medical Sales College

Bachelors of Science - Psychology Major with a Minor in Biology

Clemson University

Study Abroad Program

Lorenzo De Medici

Myers Park High School -

Myers Park High School

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Madeline Byrum