Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Carlo

Kearny

Summary

Motivated and compassionate counseling graduate student with one year of direct counseling experience and a strong foundation in client support, communication, and case coordination. Skilled in building rapport, maintaining professionalism, and working collaboratively within multidisciplinary environments. Experienced in administrative operations, documentation, and maintaining compliance with ethical and organizational standards. Dedicated to supporting client growth, promoting mental wellness, and continuing professional development within a clinical internship setting.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

Vanguard Medical Group
Glen Ridge, NJ
06.2021 - Current

Performed data entry tasks related to billing and collections procedures.
Assisted with filing of medical records and documents, maintaining accurate
electronic files.
Maintained confidentiality of patient information according to HIPAA regulations.
Ordered office supplies as needed to maintain inventory levels.
Provided support to clinical staff during patient visits, including rooming patients,
collecting vital signs and documenting chief complaints.
Processed referrals for specialist care when requested by physicians or patients.
Greeted and checked in patients, updating patient information in computer
system.

Recreational Aide

Alaris Health at Belgrove
Kearny, NJ
01.2019 - Current

Encouraged social interaction among participants by designing team-building
activities.
Conducted assessments of individual needs and developed appropriate plans
accordingly.
Organized special events such as field trips, holiday parties, and fundraisers.
Assisted in planning, organizing and leading recreational activities for patrons of all
ages.
Created a welcoming environment that respected diversity among participants'
backgrounds.
Adhered to local guidelines for health and safety regulations related to recreation
facilities.

Mental Health Counseling Intern

Children's Aid and Family Services
South Orange, NJ
05.2025 - 05.2026
  • Conducted individual and group counseling sessions to support children's mental health needs.
  • Assisted in developing personalized treatment plans tailored to each client's unique circumstances.
  • Maintained accurate documentation of client progress and treatment interventions in compliance with regulations.
  • Facilitated skill-building activities focused on emotional regulation, healthy boundaries, impulse control, coping skills, and social functioning.
  • Collaborated with multidisciplinary teams, caregivers, and community providers to support treatment goals and client progress.
  • Supported psychoeducation efforts with clients and families regarding behavioral health, communication, and safety planning.

Social Worker Intern

Bloomfield Care Unit/ Bloomfield Police Department
Bloomfield, NJ
01.2023 - 05.2023
  • Assisted clients in navigating social services and community resources.
  • Conducted assessments to evaluate client needs and develop support plans.
  • Collaborated with law enforcement to address mental health crises effectively.
  • Facilitated group sessions on coping strategies and conflict resolution skills.

Education

Master of Arts - Counseling

Seton Hall University
South Orange, NJ
05-2027

Bachelor of Arts - Psychology

Bloomfield College
Bloomfield
05-2023

Skills

  • HIPAA Compliance
  • Clinical Documentation
  • Active Listening
  • Rapport Building
  • Crisis Intervention
  • Case Management
  • Treatment Planning
  • Client Advocacy
  • Multicultural Competence
  • Electronic Health Records (EHR)
  • Patient Scheduling
  • Insurance Verification
  • Referral Coordination

Timeline

Mental Health Counseling Intern

Children's Aid and Family Services
05.2025 - 05.2026

Social Worker Intern

Bloomfield Care Unit/ Bloomfield Police Department
01.2023 - 05.2023

Medical Receptionist

Vanguard Medical Group
06.2021 - Current

Recreational Aide

Alaris Health at Belgrove
01.2019 - Current

Master of Arts - Counseling

Seton Hall University

Bachelor of Arts - Psychology

Bloomfield College