Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Cook

Summary

Experienced in delivering exceptional customer service and managing team dynamics across various settings. Strong time management and organizational skills are complemented by a passion for creative expression and community engagement. Ready to embrace new challenges in a role that promotes continuous learning and collaboration.

Overview

6
6
years of professional experience

Work History

Sales Associate

Aerie By American Eagle
Novi, Michigan
04.2026 - Current
  • Delivered friendly, personalized customer service to create a positive shopping experience.
  • Assisted customers with product recommendations based on their needs and preferences.
  • Operated the cash register and supported sales floor, fitting room, and stockroom tasks.
  • Resolved customer concerns professionally while following company policies.
  • Maintained an organized, clean, and well-stocked sales floor.

Camp Counselor

South Lyon Rec.
South Lyon, Michigan
05.2025 - Current
  • Supervised campers and kept activities safe, fun, and engaging.
  • Led games, sports, crafts, and other daily camp activities.
  • Planned and helped run daily schedules and programs.
  • Helped manage behavior and resolve conflicts in a positive way.
  • Worked with other counselors to create a great camp experience.
  • Kept activity areas clean, organized, and ready for use.

Barista

Starbucks
Milford, MI
10.2023 - 05.2024
  • Prepared coffee, beverages, and food to company standards and customer preferences.
  • Operated the cash register and handled cash transactions accurately.
  • Maintained a clean, organized, and safe workspace.
  • Communicated with customers to provide a positive and welcoming experience.
  • Adapted to different tasks throughout each shift and supported daily store operations.

Swim Instructor and Lifeguard

South Lyon Rec.
South Lyon, MI
01.2021 - 08.2023
  • Taught swim lessons using a structured curriculum for children of different ages and skill levels.
  • Ensured a safe swimming environment by enforcing pool rules and responding to emergencies when needed.
  • Tracked student progress and communicated updates with parents.
  • Used patience and problem-solving to help students overcome challenges and build confidence.
  • Completed lesson records, incident reports, and other required documentation.

Education

High School Diploma -

South Lyon East High School
South Lyon, MI
01-2024

Bachelor of Science -

Central Michigan University
Mount Pleasant
07-2026

Skills

  • Customer service
  • Program organization
  • Time management
  • Conflict resolution
  • Team collaboration
  • Friendly and outgoing

Timeline

Sales Associate

Aerie By American Eagle
04.2026 - Current

Camp Counselor

South Lyon Rec.
05.2025 - Current

Barista

Starbucks
10.2023 - 05.2024

Swim Instructor and Lifeguard

South Lyon Rec.
01.2021 - 08.2023

High School Diploma -

South Lyon East High School

Bachelor of Science -

Central Michigan University
Madeline Cook