Results-oriented Supervisor with a strong background in customer service and management. Led teams to high productivity through effective leadership, conflict resolution, and operational oversight. Skilled in communication and problem-solving, fostering positive work environments and achieving organizational goals through staff engagement.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Bryan East hospital
Lincoln, NE
08.2026 - Current
Measured vital signs and reported changes to nursing staff promptly.
Assisted Bryan East hospital patients with bathing, dressing, and grooming care.
Repositioned patients to support comfort and prevent skin breakdown.
Transferred patients safely using lifts, wheelchairs, and gait belts.
Responded to call lights and answered patient needs with compassion.
Maintained clean patient rooms and followed infection control procedures.
Documented care tasks in Bryan East hospital charts and records.
Supported nurses with bedside care, observation, and daily unit tasks.
Responded quickly to emergency situations involving sudden illness or injury.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Supervisor
Project future childcare development center
Lincoln, NE
08.2021 - 08.2026
Directed and supervised team of 15 employees in daily operations.
Supervised childcare center staff during daily classroom operations
Coordinated staff schedules for childcare development center coverage
Monitored child safety and supervised supervised play areas
Guided teachers through classroom routines and child supervision
Enforced licensing standards and center policies
Communicated with families about daily care concerns
Reviewed incident reports and child health records
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Trained new employees on company policies and procedures.
Complied with company policies, objectives and communication goals.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Cross trained in every classroom, position, and cooking in the kitchen so I could help wherever was necessary
Certified Nursing Assistant
Tabitha Healthcare
Lincoln, NE
08.2022 - 10.2023
Measured vital signs and reported changes to nursing staff promptly.
Repositioned patients to support comfort and prevent skin breakdown.
Responded to call lights and answered patient needs with compassion.
Transferred patients safely using lifts, wheelchairs, and gait belts.
Maintained clean patient rooms and followed infection control procedures.
Supported nurses with bedside care, observation, and daily unit tasks.
Observed and reported unusual symptoms and changes to charge nurse.
Server
The legacy terrace
Lincoln, Nebraska
01.2020 - 08.2021
Greeted residents and guests at The Legacy Terrace with warm, attentive service.
Presented menus and described daily specials at The Legacy Terrace dining room.
Recorded food and beverage orders accurately for kitchen and bar staff.
Delivered meals promptly while monitoring table needs and guest comfort.
Coordinated with culinary team on special requests and dietary restrictions.
Maintained clean tables, silverware, and dining areas throughout each service.
Supported fellow servers during busy meal periods and banquet events.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted in training new servers.
Cook
Lincoln children’s zoo
Lincoln, NE
02.2019 - 07.2019
Prepared menu items for zoo guests and staff
Followed food safety standards in Lincoln Children's Zoo kitchen
Coordinated meal service during busy zoo events and programs
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operated grills, fryers and broilers to cook items to quality guidelines.
Maintained organized workstations for efficient daily food preparation
Sanitized cooking surfaces, utensils, and food preparation areas
Monitored ingredient inventory and replenished kitchen supplies
Stored food products according to health and temperature guidelines
Assisted teammates with kitchen setup, service, and cleanup
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Wrapped, dated and labeled food items in storage for safety and freshness.