Madeline Dillon
Atlanta,GA
Summary
Dynamic and dedicated professional with a proven track record at Five Church, excelling in customer service and effective multitasking. Trained new staff to uphold high service standards while enhancing guest experiences. Skilled in phone etiquette and maintaining a welcoming environment, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Five Church
09.2024 - Current
- .Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Hostess
Altatoro
09.2024 - Current
Sales Associate
Bridge Boutique
01.2024 - 05.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assistant Manager
Richard’s Variety
07.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Organized store layout and maintained hygiene protocols to improve overall customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Arts - Fashion Business
Agnes Scott
Decatur GASkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Certification
Business in Ethical leadership
Timeline
Hostess
Five Church
09.2024 - Current
Hostess
Altatoro
09.2024 - Current
Sales Associate
Bridge Boutique
01.2024 - 05.2024
Assistant Manager
Richard’s Variety
07.2022 - 12.2023
Bachelor Of Arts - Fashion Business
Agnes Scott
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