Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Hack

Louisville,KY

Summary

Detail-oriented individual with expertise in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and accurate transaction processing.

Overview

11
11
years of professional experience

Work History

Sales Associate

Target
05.2024 - Current
  • Processed transactions accurately and efficiently at point-of-sale terminals.
  • Collected and organized shopping carts to maintain store cleanliness and accessibility.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized sales floor by restocking merchandise and ensuring visual standards.
  • Operated point-of-sale systems accurately to process transactions efficiently.

Frontline Team Member

Sam's Club
11.2024 - 07.2025
  • Processed transactions efficiently, maintaining accuracy in cash handling and record-keeping.
  • Assisted members with account inquiries, ensuring timely resolution and high satisfaction levels.
  • Greeted and welcomed guests, creating positive first impressions.

Team Member

Culver's
05.2021 - 04.2024
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Operated point-of-sale systems efficiently to process transactions accurately and quickly.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Assisted in food preparation, ensuring adherence to safety and quality standards.
  • Processed customer orders efficiently, ensuring accuracy in transactions and order fulfillment.

Customer Service Associate

Walgreen's
02.2016 - 05.2021
  • Assisted customers with inquiries, ensuring satisfaction and resolving issues promptly.
  • Processed transactions accurately using point-of-sale systems to enhance customer experience.
  • Maintained product knowledge to provide accurate information and recommendations to customers.
  • Processed photo orders
  • Assisted with Fedex pickups

Education

Bachelor of Arts - Popular Culture Studies

Western Kentucky University
Bowling Green, KY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash-handling

Timeline

Frontline Team Member

Sam's Club
11.2024 - 07.2025

Sales Associate

Target
05.2024 - Current

Team Member

Culver's
05.2021 - 04.2024

Customer Service Associate

Walgreen's
02.2016 - 05.2021

Bachelor of Arts - Popular Culture Studies

Western Kentucky University