Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Hime

Food Service
Perkasie,PA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Hostess

Metropolitan
Perkasie, PA
02.2022 - 03.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Answered customer questions about hours, seating, and menu information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Waitress

Casale DiMaggio
Perkasie, PA
10.2021 - 02.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Food Service Worker

Playa Bowls
Doylestown, PA
08.2021 - 04.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned and organized kitchen, dining and service areas.

Food Service Worker

Rita's Water Ice
Perkasie, PA
02.2019 - 07.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Developed and maintained positive relationships with customers to enhance service.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.

Regular Babysitter

Neighborhood Families
Perkasie, PA
01.2018 - 09.2020
  • Communicated positively with children and guardians.
  • Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Employed positive reinforcement methods to encourage good behavior.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built strong relationships to promote collaborative environment.

Education

High School Diploma -

Pennridge High School
Perkasie, PA
08.2018 - 06.2022

No Degree - Undecided

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05.2001 -

Skills

Menu memorization

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Timeline

Hostess

Metropolitan
02.2022 - 03.2022

Waitress

Casale DiMaggio
10.2021 - 02.2022

Food Service Worker

Playa Bowls
08.2021 - 04.2022

Food Service Worker

Rita's Water Ice
02.2019 - 07.2019

High School Diploma -

Pennridge High School
08.2018 - 06.2022

Regular Babysitter

Neighborhood Families
01.2018 - 09.2020

No Degree - Undecided

Bloomsburg University of Pennsylvania
05.2001 -

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Madeline HimeFood Service