Summary
Work History
Education
Skills
Timeline
Generic

Madeline Hlasny

Oradell,NJ

Summary

Versatile and dynamic professional with a proven track record in customer service and assistance, showcased during my tenure at Ace Hardware. Excelled in conflict resolution and public speaking, significantly enhancing customer satisfaction and loyalty. Demonstrated exceptional work ethic and integrity, alongside effective verbal communication skills, contributing to a positive and productive work environment. Skilled in public speaking, media relations, and cross-functional team collaboration.

Work History

Cashier

Ace Hardware
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Tutor

Love2learn
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Cashier/sales

European Wax Center
  • Worked flexible schedule and extra shifts to meet business needs.
  • Utilized customer care expertise to drive sales of various packages and products.

Assistant

MC Home Improvement
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Education

High School Diploma -

River Dell High School
Oradell, NJ
06.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Written and verbal communication
  • Conflict resolution
  • Public speaking and communication
  • Event planning and coordination

Timeline

Cashier

Ace Hardware

Tutor

Love2learn

Cashier/sales

European Wax Center

Assistant

MC Home Improvement

High School Diploma -

River Dell High School

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Madeline Hlasny