Madeline Laine
Matthews,NC
Summary
Offering proactive approach and keen interest in learning and developing within management environment. Brings understanding of healthcare operations and management fundamentals, along with analytical and organizational skills. Ready to use and develop critical thinking and communication skills in an administrative role.
Overview
3
3
years of professional experience
Work History
Management Intern, Patient transportation
Crothall Healthcare
06.2024 - 09.2024
- Supported the management of transportation logistics, including scheduling and routing, to optimize operational efficiency
- Collaborated with management staff and healthcare teams to assess and fulfill patient transportation and equipment needs for Presbyterian Medical Center and Charlotte Orthopedic Hospital
- Carried out clerical tasks by making photocopies, inputting data into system and filing documents.
- Managed multiple projects concurrently while maintaining strict deadlines and quality standards.
- Proficient in using EPIC software to manage patient trip, schedule appointments, and facilitate equipment tasks, ensuring compliance with healthcare regulations and improving workflow efficiency.
Camp Counselor
Leafspring Schools
05.2023 - 08.2023
- Collaborated with camp administrators to create engaging curriculum, including activities in STEM, arts, outdoor education, and team-building exercises
- Acted as a mentor, providing guidance and support to campers and fostering their educational and personal growth journeys
- Prioritizing the safety and well-being of campers, adhering to camp policies and procedures, and implementing emergency protocols as necessary
Afterschool Attendant
Port City Gymnastics
09.2021 - 09.2022
- Utilized creative and interactive teaching methods to capture the attention and enthusiasm of young learners, making each session enjoyable and educational
- Addressed any concerns or questions from parents promptly and professionally, ensuring open communication and transparency
- Adapted and modified lesson plans based on the needs and interests of the toddlers, embracing flexibility and creativity in teaching approaches
- Monitored students' behavior and interactions, intervening promptly to address any conflicts or safety concerns that may arise
- Offered homework assistance and academic support to students, providing guidance and resources to help them complete assignments and reinforce learning objectives
Education
MHA -
University of North Carolina Wilmington
Wilmington, NC08.2025
BA - Biological Anthropology
University of North Carolina Wilmington
Wilmington, NC05.2024
Skills
- EPIC software
- Trimedx software
- Microsoft Office Suite
- Document Management
- Customer Service
- Data analytics
- Time Management
- Cultural Competency
- Online research
Timeline
Management Intern, Patient transportation
Crothall Healthcare
06.2024 - 09.2024
Camp Counselor
Leafspring Schools
05.2023 - 08.2023
Afterschool Attendant
Port City Gymnastics
09.2021 - 09.2022
BA - Biological Anthropology
University of North Carolina Wilmington
MHA -
University of North Carolina Wilmington
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