Madeline Mendoza

My position at Target as a fulfillment was prepare online customers orders in a certain time. Bag customers orders. Also I would prepare big order like ( tv's, big toys, etc...).

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Edited documents to keep company materials free of grammar errors.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Worked with floor team and managers to meet wide range of customer needs.
• Tallied cash drawer at beginning and end of each work shift.
• Answered questions about store policies and addressed customer concerns.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Trained new hires on customer service policies and procedures.
• Calculated fees due, interest and change for customer transactions.
• Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
• Educated customers on online banking and mobile banking applications.
• Assisted customers with banking needs and inquiries.
• Maintained friendly and professional customer interactions.
• Educated customers on use of banking website and mobile apps.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Answered questions about store policies and addressed customer concerns.