Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Madeline Robinson

Epsom

Summary


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience

Work History

Data entry and customer service

BSP Transportation
10.2019 - 06.2025
  • Moving from manufacturing facilities to an office setting was quite a change though I welcomed the ability to learn as much as possible about the transportation field. Each shift I handled incoming calls, daily interaction with 40+ drivers, data entry, reports, filing, work with several different computers, and assisted dispatch with any additional work they may need done. I handled all the inbound paperwork and troubleshot any problems for the drivers or customers. I have learned how to maneuver through their computer system to ensure each call that comes in or question asked of me can be answered fully and professionally. I keep a positive outlook and look for ways to help the company move forward as well as my coworkers and always strive to improve my time on the keyboard. Part of my job was to input orders to pickup freight at specific locations for specific brokers, these were sent both over the phone and electronically. Additionally I worked a multi-line phone system and handled calls all through the day.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Machine operator

Sig Sauer
07.2018 - 10.2019
  • Operating Makino machines and producing high quality parts for a firearms manufacturer, I took great pride in producing product that was well within tolerance and easily passed through Quality Control. Reading blueprints, a CMM report, and being responsible for gauging every 5th part I made adjustments where necessary. Continuously making improvements on my time, my process, and kept up with my 5S, I work well within a team as well as excelling working alone. Gauging in this facility included plug and whistle gauges, calipers, digital height gauges, micrometers, indicators, and a CMM in quality control.

Cell associate/single action

Ruger Firearms
10.2017 - 07.2018
  • The single action line helped me gain experience building revolvers, working in the range test firing, furthering my machining experience, and exceeding in fine polishing. Learning each part that goes into building a revolver helps to understand the overall functionality and importance of gauging and tolerances.

Team Lead/Mini 14

Ruger Firearms
02.2016 - 10.2017
  • Being the sole lead on nights for the Mini-14 line granted me the opportunity to work on everything including E-time/Workday and daily Kaizens. I worked with my team both in the line and out, making sure all parts were needed for the nights production from all parts of the company in different departments. Troubleshooting and overcoming obstacles was not uncommon and handled with a level head and a calm disposition.

Machinist/10-22 barrels

Ruger Firearms
12.2012 - 02.2016
  • Machining 10/22 barrels using up to three Okuma machines I was able to meet the hourly number as well as keep the parts tightly in tolerance and inspect each one for flaws and burrs. Complete changeovers including program changes, touching off, and tool changes all of which happened several times each night. Being back-up team lead I was flexible enough to cover for people that were out on the turning lathe machines, or further down the line, and make the call to determine which barrels to run if we needed to vary from the production list for any reason.

Machinist

TRW Automotive
04.2009 - 11.2012
  • Super cells throughout the facility, I machined in the valve housing department. Raw parts were taken from a large box on a skid and machined two at a time through Mori-Seiki, Okuma, and Daewoo machines. I then inspected, deburred, and inspected again before being sent to heat treat. Tool changes, program changes, and touching off were part of the nightly routine as several models were run per shift.

Education

High school -

Manchester Memorial
Manchester, New Hampshire
06.1993

Skills

  • Management: Intermediate
  • Machining: Advanced
  • Polishing: Intermediate

Languages

English: Fluent
Sign language: Fluent

Hobbies and Interests

A new shooter to the competitive shooting organization I medaled at Camp Perry, Ohio and am anxiously learning all I can about the sport. Additionally I enjoy horse riding, gardening, crafting, and basket weaving.

Timeline

Data entry and customer service

BSP Transportation
10.2019 - 06.2025

Machine operator

Sig Sauer
07.2018 - 10.2019

Cell associate/single action

Ruger Firearms
10.2017 - 07.2018

Team Lead/Mini 14

Ruger Firearms
02.2016 - 10.2017

Machinist/10-22 barrels

Ruger Firearms
12.2012 - 02.2016

Machinist

TRW Automotive
04.2009 - 11.2012

High school -

Manchester Memorial

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