Madeline Rosewag
Greenville,NC
Overview
8
8
years of professional experience
Work History
Restaurant Server
Nolita
Greenville , NC
04.2026 - Current
- Collaborated with kitchen staff to expedite meal preparation and improve service efficiency.
- Maintain cleanliness and organization of the dining area and service stations.
- Recommend menu items based on customer preferences and dietary needs.
- Resolved customer complaints promptly, resulting in increased customer satisfaction and repeat visits.
- Managed multiple tasks simultaneously while delivering exceptional customer service, contributing to a positive dining atmosphere.
- Executed opening and closing checklists to ensure efficient restaurant operations to ensure smooth restaurant operations.
Counselor
Summer Sensations Summer Camp
Columbia, MD
07.2018 - 08.2026
- Assisted campers (children with learning challenges) in group therapy sessions.
- Helped guide campers to develop healthy coping skills that could be used during times of stress or difficulty.
- Facilitated daily group teamwork and communication among campers.
- Structured campers in engaging activities that aligned with the camp's educational goals and themes.
Restaurant Hostess
Shogun Japanese Restaurant
Greenville, North Carolina
09.2024 - 03.2026
- Greeted guests and escorted them to their tables.
- Communicated with servers to ensure the best experience for customers.
- Managed reservations and organized seating charts efficiently.
- Answered phone calls to assist customers with scheduling reservations, recording their takeout orders, and responding to service questions.
- Prepped and packaged takeout orders for customers.
- Maintained cleanliness, and ensured all sections of the hostess stations were organized.
- Trained new host staff on restaurant procedures and responsibilities.
Internship Student
Archscan
Columbia, MD
05.2024 - 07.2024
- Organized and maintained documents and records.
- Entered data into databases accurately and efficiently.
- Archived confidential material using established procedures.
- Assisted managers with projects that needed extra support.
Assistant Teacher
Celebree Learning Center
Woodstock, MD
08.2022 - 12.2023
- Assisted lead teachers in classroom activities.
- Monitored student behavior to maintain a positive and respectful learning environment.
- Regularly communicated with parents about the students' day, and classroom events.
- Organized classroom supplies and maintained a clean learning space for students.
Assistant Coach
Special Olympics
Columbia, MD
05.2021 - 06.2021
- Mentored athletes, creating teamwork and sportsmanship during practice and competitions.
- Promoted inclusive participation, adapting activities for diverse abilities among athletes.
- Provided instruction to athletes on technique, strategy, and performance at practices.
- Aided athletes based on varying abilities.
Education
Bachelor of Arts -
East Carolina University
Greenville, North Carolina, NC12-2026
Skills
- Customer service
- Team building
- Communication skills
- Conflict resolution
- Document organization
Timeline
Restaurant Server
Nolita
04.2026 - Current
Restaurant Hostess
Shogun Japanese Restaurant
09.2024 - 03.2026
Internship Student
Archscan
05.2024 - 07.2024
Assistant Teacher
Celebree Learning Center
08.2022 - 12.2023
Assistant Coach
Special Olympics
05.2021 - 06.2021
Counselor
Summer Sensations Summer Camp
07.2018 - 08.2026
Bachelor of Arts -
East Carolina University