Madeline Sanchez
San Antonio
Summary
Dynamic Pharmacy Technician with CVS Pharmacy, adept at medication dispensing and workflow optimization. Proven ability to enhance customer service through effective communication and patient education. Skilled in team collaboration and problem-solving, ensuring compliance with confidentiality and HIPAA standards while maintaining high patient safety levels.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
09.2021 - 04.2026
- Processed prescriptions accurately and efficiently, maintaining high standards of patient safety.
- Managed inventory levels, restocking shelves to optimize workflow and product availability.
- Educated patients on medication use and potential side effects, enhancing customer service experience.
- Operated pharmacy software systems for prescription management and billing processes efficiently.
- Trained new staff on operational procedures and best practices for pharmacy services delivery.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Mc Collum High School
06.2017
Skills
- Team collaboration
- Problem-solving skills
- Answering customer questions
- Medication dispensing
- Workflow optimization
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
CVS Pharmacy
09.2021 - 04.2026
High School Diploma -
Mc Collum High School