Madeline Schiffer
Freeport,PENNSYLVANIA
Summary
Smart student studying in academic discipline and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Freeport, PENNSYLVANIA
11.2022 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Educated customers on menu items, product ingredients and nutritional values.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages, such as coffee drinks, according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Camp Counselor
Lakevue Athletic Club
Gibsonia, PA
06.2022 - 07.2024
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Instructed classes on topics including wilderness survival skills, nature appreciation, and first aid and CPR.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Communicated regularly with parents regarding their child's progress at camp.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Education
High School Diploma -
Pine Richland Highschool
Gibsonia, PA05-2024
Skills
- Safe Food Handling
- Beverage Preparation
- Cooking
- Food Preparation
- Drive-Thru Operations
- Menu Memorization
- Customer Engagement
- Visual Communication
- Crew Leadership
- Cash Handling
- Creativity and Innovation
- Verbal and written communication
- Clear Communication
Timeline
Crew Member
Dunkin' Donuts
11.2022 - Current
Camp Counselor
Lakevue Athletic Club
06.2022 - 07.2024
High School Diploma -
Pine Richland Highschool
Similar Profiles
Peter CayePeter Caye
Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Nadia MckissackNadia Mckissack
Dunkin, Crew Member at Donuts, Dunkin' DonutsDunkin, Crew Member at Donuts, Dunkin' Donuts
Alisha GhelfiAlisha Ghelfi
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Deallo FredericDeallo Frederic
Parker at Maxwells SupermarketParker at Maxwells Supermarket