Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
Generic

Madeline Silva

Senior Director, Program Management
San Rafael,CA

Summary

Accomplished leader with a proven track record at Pacific Gas & Electric Company, specializing in program management and strategic business development. Expert in fostering relationships and driving major capital programs. Skilled in financial management, lean operating model, breakthrough thinking, and adept at mentoring teams to exceed individual and group goals.

Overview

18
18
years of professional experience
6
6
years of post-secondary education

Work History

Senior Director, South Bay Delivery PMO

Pacific Gas & Electric Company
12.2023 - Current
  • Single-handedly built program management office focused on six pillars of performance excellence by PG&E in the South Bay.
  • Sustained team of 30+ high-performing individuals to achieve breakthrough outcomes in the San Jose and South Bay communities as a pilot for other communities in the service territory.
  • Designed a team to take on large-load interconnection customers effectively, coupled with policy recommendations, tariff creation, and process improvement efforts.

Chief of Staff, Office of the CEO

PG&E Corporation
01.2022 - 12.2023
  • Assisted in fostering a culture turnaround with CEO, her leadership team, and their subsequent teams.
  • Coordinated company-wide events to welcome coworkers and enhanced amenities for the new Oakland headquarters.
  • Established collaborative relationships with peer corporations, then coordinating visits for knowledge exchange between senior teams.
  • Created and enforced standards, time architecture, and content for executive team operating reviews.

Director, State Infrastructure

Pacific Gas & Electric Company
12.2019 - 01.2021
  • Led a program management team that successfully executed on major agency and regulatory-driven capital projects totaling in over $200mm per year.
  • Drove strategy, key policy decisions, and process improvements in serving large customers.
  • Programs included: High-Speed Rail, Caltrain Modernization, Mobile Home Park conversion program, Rule 20A Undergrounding, Google South Bay Redevelopment, BART/VTA Silicon Valley Ph II, DWR Delta Conveyance Project, and Electric Facility Access.

Wildfire Safety Customer Program Designer

Pacific Gas & Electric Company
06.2019 - 12.2019
  • Temporary assignment under Wildfire Safety Program (WSP) developing customer programs in response to Public Safety Power Shutoff (PSPS) events.
  • Owned development and execution of Community Resource Centers program.
  • Supported research and program proposals for Back-up Generation options for PG&E customers.

Manager, Agency Program Management

Pacific Gas & Electric Company
03.2018 - 06.2019
  • Led team of program managers who manage PG&E’s involvement in statewide projects - a portfolio of approximately $2 billion of work performed in the next 10 years.
  • Programs in my portfolio included the High-Speed Rail Project, Caltrain Modernization Project, BART Phase II Extension, Diridon Area Redevelopment, California WaterFix program, and several large Caltrans projects.
  • Resolved escalated issues with the agencies and between internal operations groups in a matrix organization.
  • Provided discovery responses and testimony preparation on all portfolio regulatory matters at the California Public Utilities Commission (CPUC) and Federal Energy Regulatory Commission (FERC).

Principal Program Manager, High-Speed Rail

Pacific Gas & Electric Company
03.2015 - 03.2018
  • Negotiated and oversaw several contracts with the High-Speed Rail Authority (HSRA) for the relocation of utility assets, as well as engineering of ten interconnection sites into PG&E’s transmission grid for the electrification of the railway.
  • Mitigated political, regulatory, and financial risks developing long-term strategy and tactics for day-to-day issues as PG&E’s single point of contact.

Expert State Agency Relations Representative

Pacific Gas & Electric Company
06.2014 - 03.2015
  • Liaised with California Energy Commission on behalf of PG&E regarding energy policies affecting the company including combined heat and power, renewable energy, electric vehicles, data privacy issues, and environmental remediation.

Research Assistant

Columbia University
03.2013 - 05.2014

Department Research Assistant for Energy & Environment Concentration

• Addressed students’ academic concerns and provided mentorship. Ran a benchmarking study and surveys to help improve the program. Organized department events for both student and faculty.

Research Assistant for the Earth Institute

• Researched and wrote case studies for the Executive Director, Steve Cohen to use in his syllabus and at conferences. Subjects ranged from hydraulic fracturing, the Keystone XL pipeline, and sustainability initiatives.

State Agency Relations Representative

Pacific Gas & Electric Company
08.2011 - 07.2012

Senior Regulatory Case Manager

Pacific Gas & Electric Company
01.2011 - 08.2011

Senior Financial Analyst, Investor Relations

PG&E Corporation
09.2008 - 01.2011

Financial Analyst, Management Reporting

Pacific Gas & Electric Company
06.2007 - 09.2008

Education

Master of Public Administration - International Energy Management And Policy

Columbia University, School of International And Public Affairs (SIPA) 
08.2012 - 05.2014

Bachelor of Arts - International Affairs And Economics

Lewis And Clark College
08.2003 - 05.2007

Skills

    External and Internal Communications

    Effective Leader

    Relationship building

    Coaching and mentoring

    Business planning

    Financial Management

    Business Development

    Change Management

Additional Experience

  • Treasurer, Oakview Preschool Parents Fund (501c3) 2023-present
  • Citizen’s Advisory Committee on Economic Development and Affordable Housing, San Rafael 2019-2021

Timeline

Senior Director, South Bay Delivery PMO

Pacific Gas & Electric Company
12.2023 - Current

Chief of Staff, Office of the CEO

PG&E Corporation
01.2022 - 12.2023

Director, State Infrastructure

Pacific Gas & Electric Company
12.2019 - 01.2021

Wildfire Safety Customer Program Designer

Pacific Gas & Electric Company
06.2019 - 12.2019

Manager, Agency Program Management

Pacific Gas & Electric Company
03.2018 - 06.2019

Principal Program Manager, High-Speed Rail

Pacific Gas & Electric Company
03.2015 - 03.2018

Expert State Agency Relations Representative

Pacific Gas & Electric Company
06.2014 - 03.2015

Research Assistant

Columbia University
03.2013 - 05.2014

Master of Public Administration - International Energy Management And Policy

Columbia University, School of International And Public Affairs (SIPA) 
08.2012 - 05.2014

State Agency Relations Representative

Pacific Gas & Electric Company
08.2011 - 07.2012

Senior Regulatory Case Manager

Pacific Gas & Electric Company
01.2011 - 08.2011

Senior Financial Analyst, Investor Relations

PG&E Corporation
09.2008 - 01.2011

Financial Analyst, Management Reporting

Pacific Gas & Electric Company
06.2007 - 09.2008

Bachelor of Arts - International Affairs And Economics

Lewis And Clark College
08.2003 - 05.2007
Madeline SilvaSenior Director, Program Management