Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Madeline Vasquez

Madeline Vasquez

Kissimmee,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

20
20
years of professional experience

Work History

Lead Sales Associate

Wawa
05.2021 - 08.2023
  • Handled cash register operations and customer transactions to process payments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Greeted customers and provided product advice to increase sales..
  • Kept detailed track of sales and customer information in company system.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Clerical Assistant

Woodlawn Gardens Apartment Homes
02.2004 - 07.2018
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Composed sensitive, confidential reports and documentation.
  • Managed records and data transfer, ensuring traceability and improving operations through automated systems.
  • Monitored office calendars to plan meetings, activities, and travel to maximize productivity.

Education

GED -

FEGS
The Bronx, NY
05.2001

Skills

  • Sales Initiatives
  • Inventory Oversight
  • Brand Promotion
  • Stress Management
  • Team Leadership
  • Accurate Cash Handling
  • Operate Cash Register

Languages

Spanish
Full Professional

Timeline

Lead Sales Associate

Wawa
05.2021 - 08.2023

Clerical Assistant

Woodlawn Gardens Apartment Homes
02.2004 - 07.2018

GED -

FEGS

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Madeline Vasquez