MADELINE WEBB
Enterprise,Alabama
Summary
At Mitchell Mazda, I excelled in title processing and multitasking, enhancing customer satisfaction by streamlining the title transfer process and proactively resolving issues. My expertise in legal compliance and strong problem-solving skills led to a significant improvement in service efficiency, ensuring timely and accurate vehicle transactions.
Knowledgeable Title Clerk with solid track record in managing title documentation efficiently. Proven ability to handle complex paperwork, ensuring accuracy and compliance with regulatory standards. Demonstrated expertise in data entry and customer service, contributing to seamless operations and client satisfaction.
Background includes working in both administrative and the assisted with Finance & Insurance Department include printing deals, signing up customers ,collecting down payment.
Overview
23
23
years of professional experience
Work History
Title Clerk
Mitchell Mazda
06.2001 - Current
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
- Created a centralized filing system that allowed easy access to pertinent information about each client''s vehicle title status or history.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
Education
High School Diploma -
Waialua High School
Waialua, HI06-1971
Skills
- Title processing
- Temporary tags
- Multitasking Abilities
- Records coordination
- Legal Compliance
- Verification
- Administrative Skills
- Professionalism
- Client Confidentiality
- Time management abilities
- Problem-solving aptitude
Timeline
Title Clerk
Mitchell Mazda
06.2001 - Current
High School Diploma -
Waialua High School
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