Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Madeline Welch

Van Nuys,LA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed from years in the service industry. Proven ability to enhance guest experiences through effective multitasking and attention to detail. Experienced in POS system operation and cash handling, consistently delivering prompt service and fostering a collaborative team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

North Italia
10.2023 - 03.2025

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Starbucks
09.2021 - 05.2022

Maintained a clean and organized workspace for optimal productivity and safety. Contributed to a positive team environment through effective communication and collaboration with colleagues. Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Server

Van Leeuwen
11.2022 - 03.2025

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Store Manager

Alo
04.2022 - 12.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Education

Bachelor of Arts - Performing Arts

American Musical And Dramatic College of The Arts
Los Angeles, CA
02-2022

Associate of Arts - Musical Theater

American Musical And Dramatic Academy
New York, NY
05-2020

High School Diploma -

Littlestown Senior High School
Littlestown, PA
05-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Organization
  • POS system operation
  • Detail-oriented
  • Strong multitasking
  • Team player attitude

Certification

  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).
  • ServSafe Food Handler Certification - National Restaurant Association.

Timeline

Server

North Italia
10.2023 - 03.2025

Server

Van Leeuwen
11.2022 - 03.2025

Assistant Store Manager

Alo
04.2022 - 12.2022

Barista

Starbucks
09.2021 - 05.2022

Bachelor of Arts - Performing Arts

American Musical And Dramatic College of The Arts

Associate of Arts - Musical Theater

American Musical And Dramatic Academy

High School Diploma -

Littlestown Senior High School
Madeline Welch