Madeline Youmans
Covington
Summary
I am a dedicated and passionate college freshman student with multiple years of experience working in customer service. Throughout the years I've learned sales strategies, how to successfully managing teams of people and the importance of small details within a brand. I was the founder of my high schools youth entrepreneurship program. Through this experience I was responsible for managing schedules with my schools administrative leaders. I was also a leader for my FBLA chapter placing 1st in the state of Pennsylvania for American Enterprise and 2nd in the nation.
Overview
5
5
years of professional experience
Work History
Sales Associate
Smith + Co.
Mansfield, PA
12.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout.
- Maintained store presentation standards through effective merchandising techniques.
- Collaborated with team members to achieve sales goals and improve service delivery.
- Contributed to promotional activities, increasing product visibility and customer engagement.
Private Nanny
Martin Family
Covington, PA
11.2020 - 09.2025
- Supervised daily activities, ensuring safety and engagement in age-appropriate play.
- Coordinated schedules for activities, appointments, and family events to maintain organization.
- Prepared nutritious meals, accommodating dietary restrictions and preferences of children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
HR Intern
C&N Bank
Wellsboro, PA
06.2024 - 06.2025
- Assisted in recruitment processes by screening resumes and scheduling interviews
- Coordinated employee onboarding, ensuring completion of documentation and training programs
- Supported HR team in maintaining employee records using HRIS software
- Participated in developing employee engagement initiatives and surveys
- Conducted research on best practices for talent acquisition strategies
- Assisted in organizing company-wide events, boosting morale and fostering positive workplace relationships among colleagues.
- Worked with HR team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Education
Business Administration And Marketing
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2029
High School Diploma -
Mansfield High School
Mansfield, PA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Relationship building
- Money handling
- Store opening and closing
- Product sales
- Customer needs assessment
- Sales strategies
- Meeting deadlines
- Professional demeanor
Timeline
Sales Associate
Smith + Co.
12.2025 - Current
HR Intern
C&N Bank
06.2024 - 06.2025
Private Nanny
Martin Family
11.2020 - 09.2025
Business Administration And Marketing
Bloomsburg University of Pennsylvania
High School Diploma -
Mansfield High School