Madelyn Harrison
Memphis,TN
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Young Avenue Deli. Proven ability to enhance guest engagement and satisfaction through attentive service and effective cash handling. Skilled in multitasking under pressure, ensuring seamless operations and memorable dining experiences. Committed to maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Young Avenue Deli
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server / Cashier
Buffalo Wild Wings
11.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Catering Staff Member
Wade Catering Company
09.2020 - 11.2021
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
Education
Psychology
Southwest Tennessee Community College
Memphis, TNPsychology
University of Memphis
Memphis, TNHigh School Diploma -
Bartlett High School
Bartlett, TN05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Young Avenue Deli
02.2023 - Current
Server / Cashier
Buffalo Wild Wings
11.2021 - 02.2023
Catering Staff Member
Wade Catering Company
09.2020 - 11.2021
Psychology
Southwest Tennessee Community College
Psychology
University of Memphis
High School Diploma -
Bartlett High School
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