Madelyn MacEwen

Under Bissengers employment I am responsible for engaging with customers, promoting luxury confectionery products, and providing exceptional service to enhance the in-store shopping experience. Duties included product sampling, maintaining visually appealing displays, managing inventory and stock levels, handling cash and point-of-sale transactions, and meeting daily and seasonal sales goals. Demonstrated strong product knowledge, effective communication skills, and a commitment to creating a warm and inviting retail atmosphere.

• Assisted members in achieving fitness goals through personalized service and product recommendations. Maintained cleanliness and organization of the studio, ensuring a welcoming environment for clients. Provided information on class schedules and membership options to enhance customer experience. Supported marketing initiatives by promoting special events and membership promotions to potential clients, and setting sales goals for each month.

• Processed customer transactions efficiently using point-of-sale systems. Assisted customers with menu selections and answered inquiries regarding specials. Maintained cleanliness and organization of work area to enhance customer experience. Handled cash, credit, and debit transactions accurately while ensuring compliance with policies. Also controlled the seating grid and rotation, as a host. Additionally, served as back of house expo which gave me an understanding of both front and back of house operations.