MADELYN MCELROY
Plano
Summary
Experienced customer service professional who has worked in many facets of the service industry looking to apply my 5 years of knowledge and training at work as well as in school as a medical device sales representative. Demonstrates strong time management and selling skills, exceeding sales targets and enhancing customer satisfaction. Committed to leveraging experience in sales and customer service to contribute to organizational growth and success.
Overview
5
5
years of professional experience
Work History
SERVER
Sully's Petal
02.2022 - 05.2025
- Cultivated a welcoming environment for guests, enhancing customer satisfaction through attentive service and personalized interactions.
- Streamlined order processing by implementing efficient communication with kitchen staff, leading to reduced wait times and improved meal delivery.
- Coordinated with team members during peak hours, ensuring smooth service flow and fostering a strong sense of teamwork among staff.
- Monitored guest feedback and dining patterns to identify areas for menu improvement, contributing to noticeable gains in repeat customer visits.
HOSTESS
Sully's Petal
06.2021 - 02.2022
- Provided a warm welcome to guests, enhancing their dining experience and fostering a positive atmosphere.
- Managed seating arrangements efficiently, reducing wait times and increasing table turnover rates.
CASHIER
Corner Market Midtown
06.2020 - 08.2020
- Provided exceptional customer service at the register, encouraging repeat visits and customer loyalty.
- Managed cash transactions efficiently, ensuring accurate daily reconciliation and contributing to improved financial accuracy.
Education
Bachelor of Arts - Healthcare Marketing
University of Southern Mississippi
Hattiesburg, Mississippi05.2025
Skills
- Sales Strategy
- Customer Engagement
- Product Knowledge
- Problem-Solving
- Time Management
- Organization
- Coachability
Timeline
SERVER
Sully's Petal
02.2022 - 05.2025
HOSTESS
Sully's Petal
06.2021 - 02.2022
CASHIER
Corner Market Midtown
06.2020 - 08.2020
Bachelor of Arts - Healthcare Marketing
University of Southern Mississippi
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