Madelyn Reid
Athens,GA
Summary
Ambitious Public Relations student focused on contributing to company success while learning from established professionals. Desiring to take on challenging position with long term career potential. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Server
Thai Spoon
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Chipotle
02.2024 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Server
Shoguns Hibachi Grill
06.2023 - 01.2024
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Host
Bull & Barrel Steakhouse
04.2022 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
Bachelor of Arts - Public Relations
University of Georgia
Athens, GA05.2026
High School Diploma -
Southeast Bulloch High School
Brooklet, GA05.2022
Skills
Strong Work Ethic
Sales Techniques
Guest Relations Management
Food sales and promotion
Reliable and Responsible
Team Player
Warm and Friendly
Multitasking Abilities
Team Leadership
Problem-Solving
Cool Under Pressure
Excellent Communication
Timeline
Server
Thai Spoon
08.2024 - Current
Cashier
Chipotle
02.2024 - Current
Server
Shoguns Hibachi Grill
06.2023 - 01.2024
Host
Bull & Barrel Steakhouse
04.2022 - 06.2023
Bachelor of Arts - Public Relations
University of Georgia
High School Diploma -
Southeast Bulloch High School
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