Goal-oriented employee who is extremely hard working. Excels in academics and extra curricular activities. Looking for a challenging work environment and enjoys working with team members to deliver a positive guest experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Staff
Ford Ice Center
07.2023 - Current
Enhanced guest satisfaction by providing efficient check-in and check-out processes.
Increased customer loyalty by addressing concerns promptly and professionally.
Streamlined front desk operations for improved efficiency and guest experience.
Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.
Provided exceptional customer service through attentive listening and clear communication with guests.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Administrative Assistant
Steele Trademark Homes
04.2022 - Current
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Executed record filing system to improve document organization and management.