Madelyn Steele
Clarksville,TN
Summary
Goal-oriented employee who is extremely hard working. Excels in academics and extra curricular activities. Looking for a challenging work environment and enjoys working with team members to deliver a positive guest experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Staff
Ford Ice Center
07.2023 - Current
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Increased customer loyalty by addressing concerns promptly and professionally.
- Streamlined front desk operations for improved efficiency and guest experience.
- Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.
- Provided exceptional customer service through attentive listening and clear communication with guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Administrative Assistant
Steele Trademark Homes
04.2022 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Science - Biology Teacher Education
Austin Peay State University
Clarksville, TN05.2027
High School Diploma -
Montgomery Central High School
Cunningham, TN05.2023
Skills
- Customer service expertise
- Strong Organization
- POS Systems
- Problem-solving skills
- Attention to Detail
- Self Motivation
- Goal Setting
- Time management abilities
Certification
- OSHA Certified
Timeline
Front Desk Staff
Ford Ice Center
07.2023 - Current
Administrative Assistant
Steele Trademark Homes
04.2022 - Current
Bachelor of Science - Biology Teacher Education
Austin Peay State University
High School Diploma -
Montgomery Central High School
- OSHA Certified
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