Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Madelyn Veach

Baton Rouge,LA

Summary

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency—track record of maintaining accuracy and resolving conflicts smoothly.

Developed strong animal care and management skills in a kennel setting, now seeking to transition into new field. Demonstrates expertise in maintaining animal health and cleanliness, as well as effective communication with pet owners. Looking to apply these transferable skills in dynamic and supportive environment.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
07.2023 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.

Kennel Technician

Coursey Boulevard Animal Hospital
08.2024 - 12.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.

Animal Care Coordinator

Cat Haven
07.2024 - 08.2024
  • Coordinated outreach initiatives to educate the public about responsible pet ownership practices and promote a positive image of the organization within the community.
  • Streamlined animal intake processes, ensuring efficient allocation of resources and timely medical evaluations.
  • Reduced stress levels among shelter animals by implementing environmental enrichment initiatives, such as sensory stimulation activities and socialization opportunities.
  • Spearheaded volunteer recruitment efforts to increase support staff availability for daily animal care tasks.

Kennel Technician

Jefferson Animal Hospital
01.2024 - 07.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

Cashier

Tuesday Morning
03.2023 - 07.2023
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Processed refunds for worn, damaged and broken merchandise.

Intern

Our Lady Of The Lake Hospital
10.2022 - 04.2023
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Helped with prep, set up, and breakdown of community and public events.
  • Resolved complaints or issues using strong customer service and engagement skills.
  • Entered data into computer systems, updating records and files with new information.
  • Adhered to strict confidentiality policies in regard to personal and financial data.

Volunteer

AHEC Of A Summer, Our Lady Of The Lake Hospital
06.2022 - 06.2022
  • 15 day volunteer and learning experience working and learning with healthcare professionals
  • Provided support and companionship to patients in need of assistance
  • Reported patient requests, concerns and other observations to staff
  • Transported patients and helped with discharge procedures
  • Complied with HIPAA standards to confidentially maintain patient medical information
  • Adhered to policies and procedures to promote hospital mission and vision
  • Took newspapers, flowers and other personal items to patients on all floors
  • Conducted inpatient comfort care rounds to promote patient satisfaction
  • Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers
  • Assisted patients with therapy exercises as specified by care team
  • Weighed patients and took blood pressure and vital signs to assist nursing staff
  • Carried laboratory specimens, results and charts to appropriate departments
  • Developed strong communication skills to convey messages to personnel by phone, email or text.

Education

Associate of Applied Science - Veterinary Technology

Baton Rouge Community College
Baton Rouge, LA
05.2027

High School Diploma -

Liberty Magnet High School
Baton Rouge, LA
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cash register operation
  • Product restocking
  • Care monitoring
  • Behavior observation
  • Animal restraint techniques

Languages

French
Professional Working
English
Native or Bilingual

Interests

  • Crafting and DIY Projects
  • Drawing and Painting
  • Sewing
  • Gardening
  • Baking
  • Cooking
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Kennel Technician

Coursey Boulevard Animal Hospital
08.2024 - 12.2024

Animal Care Coordinator

Cat Haven
07.2024 - 08.2024

Kennel Technician

Jefferson Animal Hospital
01.2024 - 07.2024

Cashier

Burlington
07.2023 - Current

Cashier

Tuesday Morning
03.2023 - 07.2023

Intern

Our Lady Of The Lake Hospital
10.2022 - 04.2023

Volunteer

AHEC Of A Summer, Our Lady Of The Lake Hospital
06.2022 - 06.2022

High School Diploma -

Liberty Magnet High School

Associate of Applied Science - Veterinary Technology

Baton Rouge Community College
Madelyn Veach