Madelyn Mauldin
Woodstock,GA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Patient Relations Specialist
Kragor Orthodontics
Woodstock, GA
07.2023 - Current
- Greet visitors and check them in.
- Instruct patients and parents on policies and required actions for different types of appointments and procedures.
- Maintain comprehensive records of all patient interactions and feedback received.
- Respond promptly to inquiries from patients regarding billing, scheduling, and treatment plans.
- Answer incoming calls and assist with appointment scheduling, treatment questions, and payments.
- Verify patients' insurance to see if there is an orthodontic benefit.
- Obtain informed consent and payment documentation from patients and file in the system.
Amazon Influencer
Amazon
Woodstock, GA
06.2022 - Current
- Creating content strategies that align with the brand's overall messaging and goals.
- Increasing sales by encouraging customers to purchase products from my storefront.
- Analyzing performance metrics to understand audience preferences and improve content strategies.
- Building and maintaining trust with my followers by providing honest reviews.
- Utilizing 3 social media platforms to share product links.
- Staying up-to-date with Amazon's inventory to promote relevant items.
Substitute Teacher
Cherokee County School System
Woodstock, GA
01.2022 - 12.2022
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Collaborated with other teachers to ensure student success.
- Maintained accurate records of student performance, attendance, and behavior.
- Created an environment conducive to learning while managing challenging behaviors.
Education
BBA - Business Management
Kennesaw State University
Kennesaw, GA07-2024
Skills
- Dependable
- Fast Learner
- Interpersonal
- Oral and Written Communication
- Time Management
- Customer Service
- Content Creation
- Digital Advertising
Accomplishments
- Maintained a GPA of 3.75 and stayed on the President's List.
- Created several TikTok videos that have generated a significant increase in sales for Amazon products.
- Negotiated a collaboration with two popular brands and promoted their products in exchange for an incentive.
Affiliations
- Volunteered at Never Alone Food Pantry to provide for people in need.
Timeline
Patient Relations Specialist
Kragor Orthodontics
07.2023 - Current
Amazon Influencer
Amazon
06.2022 - Current
Substitute Teacher
Cherokee County School System
01.2022 - 12.2022
BBA - Business Management
Kennesaw State University
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