Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic
MIKELA SPEAKER

MIKELA SPEAKER

1604 Sussex St #101,NV

Summary

Experienced in customer service, I am a determined and goal-driven individual who excels at multitasking and handling challenging situations. My background has equipped me with the ability to provide exceptional care in any situation. Whether working collaboratively or independently, I consistently deliver efficient and high-quality results by paying close attention to detail.

Overview

6
6
years of professional experience

Work History

Patient Relations Specialist

University of Utah Hospitals and Clinics
12.2020 - 11.2024
  • Responded punctually and responsibly to assist with patient care. Coordinated patient, staff and clinic schedules while being efficient with front end situations. Remained calm and collected and searched for best solution when problems arise. Maintained trust with personal information in patient care.

Hostess

Melting Pot
09.2021 - 04.2022
  • Responsible for coordinated seating within the restaurant while continuing to keep the facility clean and well-maintained. Attended to needs of customers and staff throughout the building. Led with a can-do attitude and positive mindset during rush hour.

Party Attendant

Pump it Up
07.2018 - 03.2019
  • Supervised attendees to ensure a safe environment and enjoyment of the guests. Organized and prioritized work to complete assignments in a timely manner. Kept a clean space and utilized and creative mindset and innovative spirit.

Education

Kinesiology -

University of Utah
Salt Lake City, Utah
12.2019

High School Diploma -

Canyon High School
Anaheim Hills, California
05.2019

Skills

  • Ability to Multitask and adapt
  • POS system
  • De-escalating situations
  • Determination
  • Goal driven
  • Time Management
  • Customer Service
  • Ability to Work Under Pressure
  • Teamwork
  • Fast Learner

Volunteer Experience

  • Food Bank, 12/01/09, 12/01/18, Worked well independently and on a team to serve the community., Led with a can-do attitude and a positive mindset., Worked with honest and integrity to achieve company's goals and mission.
  • Petco, 10/01/17, 11/01/18, Communicated efficiently to self schedule and show up in a punctual manner., Maintained trust within company to take dogs on walks and perform cares., Worked as a reliable and dedicated team member in the volunteer program, dedicated to fostering the mission of Petco.

Timeline

Hostess

Melting Pot
09.2021 - 04.2022

Patient Relations Specialist

University of Utah Hospitals and Clinics
12.2020 - 11.2024

Party Attendant

Pump it Up
07.2018 - 03.2019

High School Diploma -

Canyon High School

Kinesiology -

University of Utah
MIKELA SPEAKER