MIKELA SPEAKER
1604 Sussex St #101,NV
Summary
Experienced in customer service, I am a determined and goal-driven individual who excels at multitasking and handling challenging situations. My background has equipped me with the ability to provide exceptional care in any situation. Whether working collaboratively or independently, I consistently deliver efficient and high-quality results by paying close attention to detail.
Overview
6
6
years of professional experience
Work History
Patient Relations Specialist
University of Utah Hospitals and Clinics
12.2020 - 11.2024
- Responded punctually and responsibly to assist with patient care. Coordinated patient, staff and clinic schedules while being efficient with front end situations. Remained calm and collected and searched for best solution when problems arise. Maintained trust with personal information in patient care.
Hostess
Melting Pot
09.2021 - 04.2022
- Responsible for coordinated seating within the restaurant while continuing to keep the facility clean and well-maintained. Attended to needs of customers and staff throughout the building. Led with a can-do attitude and positive mindset during rush hour.
Party Attendant
Pump it Up
07.2018 - 03.2019
- Supervised attendees to ensure a safe environment and enjoyment of the guests. Organized and prioritized work to complete assignments in a timely manner. Kept a clean space and utilized and creative mindset and innovative spirit.
Education
Kinesiology -
University of Utah
Salt Lake City, Utah12.2019
High School Diploma -
Canyon High School
Anaheim Hills, California05.2019
Skills
- Ability to Multitask and adapt
- POS system
- De-escalating situations
- Determination
- Goal driven
- Time Management
- Customer Service
- Ability to Work Under Pressure
- Teamwork
- Fast Learner
Volunteer Experience
- Food Bank, 12/01/09, 12/01/18, Worked well independently and on a team to serve the community., Led with a can-do attitude and a positive mindset., Worked with honest and integrity to achieve company's goals and mission.
- Petco, 10/01/17, 11/01/18, Communicated efficiently to self schedule and show up in a punctual manner., Maintained trust within company to take dogs on walks and perform cares., Worked as a reliable and dedicated team member in the volunteer program, dedicated to fostering the mission of Petco.
Timeline
Hostess
Melting Pot
09.2021 - 04.2022
Patient Relations Specialist
University of Utah Hospitals and Clinics
12.2020 - 11.2024
Party Attendant
Pump it Up
07.2018 - 03.2019
High School Diploma -
Canyon High School
Kinesiology -
University of Utah
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