Madelynn Pearson
Hamlet,NC
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Looking to develop and transfer these skills into an Engineering Internship program.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dairy Queen Restaurant
Rockingham, NC
03.2023 - Current
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Assisted in training new employees on menu items and operational procedures.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Waitress
Caleb's Place
Rockingham, NC
08.2024 - 07.2025
- Collaborated with kitchen staff to coordinate timely food delivery.
- Managed cash register operations, processing transactions accurately and efficiently.
- Trained new waitstaff on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Cook's Assistant
Burger Bros Food Truck
Rockingham, NC
08.2022 - 12.2022
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Collaborated with chefs to create menu items, enhancing customer satisfaction.
- Maintained cleanliness of kitchen equipment and workspaces to promote efficiency.
- Supported inventory management by tracking ingredient levels and restocking supplies.
- Assisted in successful catering events by preparing ingredients, assembling platters, and delivering exceptional service to clients.
Education
Bachelor of Science - Aerospace Engineering
North Carolina State University
Raleigh, NC05-2029
No Degree - Dual Enrollment
Richmond Community College
Hamlet, NC05-2025
High School Diploma -
Richmond Senior High School
Rockingham, NC06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Accomplishments
- Project Development - Collaborated with team of students in an Introduction to Engineering class in the development of an Enhanced Virtual Reality proposal in response to the Engineering Grand Challenge.
Timeline
Waitress
Caleb's Place
08.2024 - 07.2025
Sales Associate
Dairy Queen Restaurant
03.2023 - Current
Cook's Assistant
Burger Bros Food Truck
08.2022 - 12.2022
Bachelor of Science - Aerospace Engineering
North Carolina State University
No Degree - Dual Enrollment
Richmond Community College
High School Diploma -
Richmond Senior High School