Summary
Overview
Work History
Education
Skills
Timeline
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Madelynn Snow

Portland,Indiana

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Pizza Hut. Proven ability to resolve conflicts and ensure public safety as a Head Lifeguard. Adept at training teams and enforcing rules, fostering a positive environment while maintaining high standards of service and safety.

Overview

4
4
years of professional experience

Work History

Server

Pizza Hut
01.2025 - Current
  • Provided exceptional customer service by actively engaging with guests and addressing inquiries.
  • Assisted in taking orders accurately and efficiently, ensuring timely delivery to customers.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
  • Supported team members in training new staff on standard operating procedures and service techniques.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Head Lifeguard

City of Portland
05.2025 - 08.2025
  • Supervised daily pool operations, ensuring compliance with safety protocols and regulations.
  • Trained and mentored junior lifeguards on emergency response techniques and customer service standards.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.

Student Council President

Jay County High School
05.2024 - 05.2025
  • Led student initiatives to enhance school spirit and community engagement.
  • Organized events, fostering collaboration among diverse student groups.
  • Developed strategic plans for improving communication between students and administration.
  • Facilitated meetings, ensuring all voices were heard and valued in decision-making processes.
  • Developed strong relationships with faculty, staff, and students through effective communication and collaboration.

Lifeguard

City of Portland
06.2021 - 08.2024
  • Monitored pool area to ensure safety and compliance with health regulations.
  • Enforced facility rules and guidelines, promoting a safe environment for patrons.
  • Assisted in maintaining cleanliness of pool facilities and equipment.

Education

Bachelor of Science - Forensic Science

Indiana University Indianapolis
Indianapolis, IN
05-2029

High School Diploma -

Jay County High School
Portland, IN
06-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Conflict resolution
  • Incident reporting
  • Public safety
  • Patience and empathy
  • Rules enforcement
  • Decision-making
  • Teamwork and collaboration

Timeline

Head Lifeguard

City of Portland
05.2025 - 08.2025

Server

Pizza Hut
01.2025 - Current

Student Council President

Jay County High School
05.2024 - 05.2025

Lifeguard

City of Portland
06.2021 - 08.2024

Bachelor of Science - Forensic Science

Indiana University Indianapolis

High School Diploma -

Jay County High School
Madelynn Snow