Madelynn Snow
Portland,Indiana
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Pizza Hut. Proven ability to resolve conflicts and ensure public safety as a Head Lifeguard. Adept at training teams and enforcing rules, fostering a positive environment while maintaining high standards of service and safety.
Overview
4
4
years of professional experience
Work History
Server
Pizza Hut
Portland, IN / Lebanon, IN
01.2025 - Current
- Provided exceptional customer service by actively engaging with guests and addressing inquiries.
- Assisted in taking orders accurately and efficiently, ensuring timely delivery to customers.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Supported team members in training new staff on standard operating procedures and service techniques.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Head Lifeguard
City of Portland
Portland, IN
05.2025 - 08.2025
- Supervised daily pool operations, ensuring compliance with safety protocols and regulations.
- Trained and mentored junior lifeguards on emergency response techniques and customer service standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Student Council President
Jay County High School
Portland, IN
05.2024 - 05.2025
- Led student initiatives to enhance school spirit and community engagement.
- Organized events, fostering collaboration among diverse student groups.
- Developed strategic plans for improving communication between students and administration.
- Facilitated meetings, ensuring all voices were heard and valued in decision-making processes.
- Developed strong relationships with faculty, staff, and students through effective communication and collaboration.
Lifeguard
City of Portland
Portland, IN
06.2021 - 08.2024
- Monitored pool area to ensure safety and compliance with health regulations.
- Enforced facility rules and guidelines, promoting a safe environment for patrons.
- Assisted in maintaining cleanliness of pool facilities and equipment.
Education
Bachelor of Science - Forensic Science
Indiana University Indianapolis
Indianapolis, IN05-2029
High School Diploma -
Jay County High School
Portland, IN06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Conflict resolution
- Incident reporting
- Public safety
- Patience and empathy
- Rules enforcement
- Decision-making
- Teamwork and collaboration
Timeline
Head Lifeguard
City of Portland
05.2025 - 08.2025
Server
Pizza Hut
01.2025 - Current
Student Council President
Jay County High School
05.2024 - 05.2025
Lifeguard
City of Portland
06.2021 - 08.2024
Bachelor of Science - Forensic Science
Indiana University Indianapolis
High School Diploma -
Jay County High School