Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Madhuri Dubey

Frisco,TX

Summary

Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in electronic weapons, defensive tactics and conflict de-escalation techniques.

Skilled and competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at Marksman security and facilities. Keen to offer new things at work and take on challenging new role. Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Overview

6
6
years of professional experience

Work History

Cashier Team Lead

SUBWAY®Restaurants
Irving, TX
12.2022 - 01.2024
  • Prepared outgoing shipments by selecting appropriate packaging materials based on size, weight, fragility and destination of package.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Provided support during peak periods as required.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Monitored cashier performance, providing feedback as needed.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Managed scheduling, payroll, and time off requests for team members.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Completed paperwork related to personnel actions including hiring, terminations, transfers.
  • Developed strong working relationships with team members to foster collaboration.
  • Assisted customers with locating items within the store when requested.

Cashier

Starbucks, Barista
Dallas, TX
09.2017 - 07.2022

Patrolling the property ,Report the Suspicious Activity ,Scanning the Electronic Items

  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Greeted customers, took orders, and answered questions about menu items.
  • Maintained cleanliness of work area, including counters and equipment.
  • Prepared hot and cold coffee drinks according to customer specifications.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.

Education

Associate of Science - Science Education

Northlake Comunity College
Irving, TX
03-2017

Skills

  • Identification Verification
  • Emergency Response
  • Stationary Surveillance
  • Document Management
  • Investigation Documentation
  • Staff Management
  • Access Control
  • Report Writing
  • Flexible Schedule
  • Online Order Picking
  • New Hire Training
  • Transaction Approvals
  • Customer Service

Affiliations

Best Worker in Starbuks Barista

Timeline

Cashier Team Lead

SUBWAY®Restaurants
12.2022 - 01.2024

Cashier

Starbucks, Barista
09.2017 - 07.2022

Associate of Science - Science Education

Northlake Comunity College
Madhuri Dubey