Madelyn Fonte
Tampa,FL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Concord Station Community Development District. Proven ability to enhance guest experiences through proactive problem-solving and relationship building. Adept at event planning and multitasking, consistently delivering seamless service and fostering community engagement.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Concierge
Concord Station Community Development District
Land O' Lakes, FL
08.2025 - Current
- Coordinated guest services, ensuring seamless experiences for residents and visitors.
- Developed and maintained strong relationships with community members to enhance engagement.
- Managed scheduling of events and activities, optimizing resource allocation.
- Provided concierge support by addressing inquiries and resolving issues promptly.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
Server
World Of Beer
Odessa, FL
04.2024 - Current
- Delivered exceptional customer service in a fast-paced environment.
- Communicated effectively with kitchen and bar staff to ensure timely order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures.
- Managed cash transactions accurately and efficiently during peak hours.
- Developed knowledge of craft beers to educate customers and promote sales initiatives.
- Enhanced guest experiences through personalized recommendations and attentive service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Real Estate Agent
Keller Williams
Palm Harbor, FL
2024 - Current
- Facilitated property showings and open houses to showcase listings effectively.
- Developed comprehensive market analyses to inform clients on property values and trends.
- Established strong client relationships through consistent communication and personalized service.
- Negotiated contracts and agreements, ensuring favorable terms for clients.
- Analyzed competitive market data to identify opportunities for business growth and expansion initiatives.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Reviewed market research data and changed sales plans accordingly.
- Organized open houses that showcased properties effectively, leading to increased interest and offers.
- Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
Aide
Imagine Schools
Land O' Lakes, FL
08.2019 - 2024
- Assisted teachers in classroom management and instructional activities to enhance student learning experiences.
- Supported the implementation of individualized education plans for students with diverse needs.
- Collaborated with staff to maintain a safe and organized learning environment, ensuring compliance with school protocols.
- Facilitated communication between teachers, parents, and students to promote engagement and address concerns effectively.
- Monitored student progress and behavior, providing timely feedback to educators for instructional adjustments.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
Customer Service Cashier
Publix
Land O' Lakes, FL
10.2018 - 2019
- Processed customer transactions accurately and efficiently at checkout.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Maintained cleanliness and organization of work area to ensure a positive shopping experience.
- Assisted in training new cashiers on procedures and best practices.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Collaborated with team members to enhance store efficiency and customer satisfaction.
Education
High School Diploma -
Sunlake
Land O' Lakes, FLSkills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Proactive attitude
- Guest services
- Team player mentality
- Guest relations
- Event planning
- Guest accommodations
- Marketing
- Relationship building
Certification
Real estate license
Timeline
Concierge
Concord Station Community Development District
08.2025 - Current
Server
World Of Beer
04.2024 - Current
Aide
Imagine Schools
08.2019 - 2024
Customer Service Cashier
Publix
10.2018 - 2019
Real Estate Agent
Keller Williams
2024 - Current
High School Diploma -
Sunlake