Summary
Overview
Work History
Education
Skills
Timeline
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Madilyn Briley

Schertz,TX

Summary

Dynamic professional with extensive experience in customer service and appointment scheduling at Eyeplastx. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Detail-oriented and adept at managing reception desk operations, ensuring a welcoming environment while efficiently processing payments and inquiries. Committed to maintaining high standards of professionalism.

Overview

1
1
year of professional experience

Work History

Receptionist

Eyeplastx
Live Oak, TX
09.2024 - 01.2025
  • Verified visitors' identification cards before allowing access to the building.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Server

Rabels Roadhouse Bbq
La Vernia, TX
02.2024 - 08.2024
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.

Housekeeper

Ymca Texas Youth & Government
Schertz, TX
08.2023 - 11.2023
  • Observed proper use of chemicals when cleaning various surfaces.
  • Followed safety procedures when handling hazardous materials.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Emptied trash receptacles throughout the property.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Education

Associate of Science - Radiology

Columbia Southern University
Tx
03-2027

High School Diploma -

Byron P Steele Highschool
Schertz, TX
05-2024

Skills

  • Appointment scheduling
  • Customer service
  • Problem solving
  • Attention to detail
  • Schedule management
  • Reception desk management
  • Call redirection
  • Payment processing
  • Verbal and written communication
  • Greeting and seating clients
  • Problem-solving abilities
  • Critical thinking
  • Professionalism
  • Detail-oriented

Timeline

Receptionist

Eyeplastx
09.2024 - 01.2025

Server

Rabels Roadhouse Bbq
02.2024 - 08.2024

Housekeeper

Ymca Texas Youth & Government
08.2023 - 11.2023

Associate of Science - Radiology

Columbia Southern University

High School Diploma -

Byron P Steele Highschool

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Madilyn Briley