Madilyn Messenger
Phoenix,AZ
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Hermosa Inn
11.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
Hotel Valley Ho
05.2022 - 11.2023
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
High School Diploma -
Arcadia High School
Phoenix, Az05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Extra-Curricular Activities
Volunteer at National Charity League, Camelback Mountain, Phoenix
May 2018- May 2024
- Worked 300+ hours at various community service opportunities around the valley
- Yellow Rose Award 4/2019
- Class 2024 Philanthropy Award 5/2020, 4/2021, 4/2022 and 4/2024
- Class 2024 VP Philanthropy 5/2019-5/2020
- Class 2024 Nominating Committee 5/2021-5/2022
- Class 2024 VP Programs 5/2022-5/2023
Member of Girl Scouts of Az, Phoenix
August 2021 - Present
- Happy Camper CIT Training 11/2019
- GS Annual Meeting delegate 2022-2024
- Gold Award 2024
Timeline
Restaurant Hostess
The Hermosa Inn
11.2023 - Current
Restaurant Hostess
Hotel Valley Ho
05.2022 - 11.2023
High School Diploma -
Arcadia High School
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