Madilyn Muecke
Tavares,Florida
Summary
- A bubbly yet professional presence to make the customer feel most comfortable
- Strong communication skills with people of all varying personalities
- The ability to handle large amounts of money throughout the day and maintain an accurate till
- Calm level headed tone at all times to gently and effectively assist our angrier customers to find a suitable solution to their problem
Overview
2
2
years of professional experience
Work History
Cashier
Publix
The Villages, FL
01.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Receptionist
Sharky’s Sew N Vac
Wildwood, FL
11.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Retail Manager
The Quilters Cottage
Oxford, FL
03.2023 - 10.2024
- Oversaw store operations, including opening and closing procedures as well as cash management.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
Education
FLVS
Florida 05.2024
Skills
- Customer service
- Cash management
- Complaint resolution
- Hospitality and accommodation
Timeline
Receptionist
Sharky’s Sew N Vac
11.2023 - 03.2024
Retail Manager
The Quilters Cottage
03.2023 - 10.2024
Cashier
Publix
01.2023 - 11.2023
FLVS