MADILYNN PACHECO
Winchester,Kentucky
Summary
Dedicated administrative professional known for effective coordination and customer service. Experienced in managing correspondence and facilitating smooth office operations, enhancing team collaboration and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
CLARK COUNTY ATTORNEY
Winchester, KY
05.2022 - 08.2024
- Directed customer inquiries to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Composed, edited and typed complex memos and reports with job-related software.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Bachelor of Science - Elementary Education
Eastern Kentucky University
Richmond, KY05-2027
High School Diploma -
GEORGE ROGERS CLARK HIGH SCHOOL
WINCHESER, KENTUCKY05-2021
Skills
- Scheduling
- Records retrieval
- Meeting planning
- Check processing
- Mail handling
- Letter preparation
- Research
- Memo preparation
- Filing
- Confidential document control
- Invoice processing
- Task prioritization
- Dedicated team player
- Meeting arrangements
- Microsoft outlook
- Self-starter
- Data entry documentation
- Digital archiving
- Typing proficiency
- Data retrieval systems
- Office management
- Business writing
- Office supply management
- Internet research
- Coordination
- Recordkeeping
- Documentation and recordkeeping
- Mail distribution
- Quality assurance
- Document control
- Office administration
- Office equipment maintenance
- Records management
- Customer service
Certification
- CPR CERTIFIED
Timeline
Administrative Assistant
CLARK COUNTY ATTORNEY
05.2022 - 08.2024
Bachelor of Science - Elementary Education
Eastern Kentucky University
High School Diploma -
GEORGE ROGERS CLARK HIGH SCHOOL