Madina Hashimi
Dublin,USA
Summary
Versatile professional with 8+ years leading projects and operational improvements across diverse industries, now focused on driving impact in healthcare. Blends expertise in cross-functional team leadership, process efficiency, and quality improvement with a strong commitment to regulatory compliance. Collaborative and results-oriented, passionate about advancing patient outcomes and operational excellence in healthcare settings.
Overview
12
12
years of professional experience
Work History
Account Executive
LTIMindtree
San Francisco, CA
12.2020 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Serviced accounts and proposed new products and services to established customers, contributing to revenue maximization.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Leveraged diverse marketing channels and sales strategies to enhance profitability and develop sales pipeline.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Communicated between internal and external stakeholders, clients and vendors.
- Developed detailed plans and identified resources needed to achieve project goals.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Reviewed and implemented company policies and procedures for compliance.
Project Manager
AVT Productions
Santa Clara, CA
02.2019 - 06.2020
- Created and built custom RFPs in powerpoint format to provide overall details of project scope and exclusive end-client vision.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and technical support to meet demands both in the U.S and International.
- Provided post-event follow-up support and customer satisfaction assurance.
- Managed assigned account base to maximize revenue and profitability.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Performed Salesforce Administrative duties for AVT Productions organization, including financial reconciling and post accounting.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Key Relationships managed: Cisco, AppDynamics, Embedded Vision Alliance, Salesforce, Samsara, Workday, Facebook, JP Morgan, Silver Peak, Pharmacyclics, Intuitive Surgical, Lumileds, Gigamon, Tied Together, Ruckus, Apttus, Dolby
Project Manager
True Renewable Energy
09.2015 - 01.2019
- Directed all phases of energy product projects, from start to finish.
- Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track.
- Generated 25 leads per special events sponsorships, resulting in $600,000 new revenues.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Supervised the work of 12 team members, offering constructive feedback on their work performance.
- Provided outstanding service to clients to not only maintain but to extend the relationship for future business opportunities.
- Developed many executive presentations and reports to facilitate project evaluation and process improvement.
- Assessed vendor products and managed vendor relations.
Administrative Manager
Westmont of Morgan Hill
Morgan Hill
02.2014 - 09.2015
- Recruited, hired, trained, and supervised administrative staff to enhance team performance and service quality.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
- Coordinated clinic operations and scheduling for residents and staff to optimize resource allocation and service delivery.
- Oversaw and optimized schedule for nurses and physicians to ensure efficient workflow with residents.
- Managed onsite clinic financials, including bookkeeping and budget tracking.
- Analyzed historical data on administrative costs to prepare monthly budgets for corporate management, ensuring alignment with financial objectives.
- Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.
- Administered to CRM and company database, including troubleshooting, maintenance, updates and reports generation.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up.
- Reviewed checks and promissory notes with respect to the current eligibility of intended aid recipients.
Education
Bachelor of Science - Business Administration - Marketing
San Francisco State University
San Francisco, CA01-2018
Skills
- Client relationship management
- Salesforce CRM
- Customer engagement
- Strategic partnerships
- Financial analysis
- Project planning and development
- Operations management
- Records & Database Management
- Smartsheet
- MS Word, Excel, Powerpoint
- Business process mapping
Nominations
Rising Star, solving for collaboration and empowerment in CTU for the ISG Women in Digital Awards, https://ltinfotech.workplace.com/groups/613539900079013/permalink/802910691141932/
Recommendation
I greatly enjoyed having Madina on our team! Madina always demonstrated great customer relationships and is a true pleasure to be around. She has a great rapport with the entire team, and always demonstrated a focused commitment to getting projects done. Madina is reliable, dedicated, and always open to taking on new responsibilities. She takes the initiative to push herself to develop professionally and personally and does so with great optimism and positivity. Madina has a bright future and is a great addition to any team!, Melonie R. Drotts, MPA, AVT Productions, Former Manager
Timeline
Account Executive
LTIMindtree
12.2020 - Current
Project Manager
AVT Productions
02.2019 - 06.2020
Project Manager
True Renewable Energy
09.2015 - 01.2019
Administrative Manager
Westmont of Morgan Hill
02.2014 - 09.2015
Bachelor of Science - Business Administration - Marketing
San Francisco State University