Madison Alvarez
NICHOLASVILLE,KY
Summary
Dynamic leader with a proven track record at Raising Cane's Restaurants, excelling in team leadership and complex problem-solving. Mastered time management, boosting customer satisfaction through effective dispute resolution and staff development. Passionate about providing empathetic support and reducing hospital readmissions as a Senior Care Worker. Skilled in verbal and written communication, fostering strong team and client relationships.
Overview
4
4
years of professional experience
Work History
Manager
Raising Cane's Restaurants
Nicholasville, KY
12.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Senior Care Worker
Self Employed Services
Nicholasville, KY
01.2021 - 09.2022
- Supported end-of-life care initiatives by providing comfort measures, symptom management, and emotional support during the palliative care process.
- Reduced hospital readmissions with diligent monitoring of seniors'' conditions and proactive intervention when necessary.
- Provided emotional support to seniors and their families, fostering strong relationships built on trust and empathy.
- Assisted in meal preparation adhering to dietary restrictions while promoting nutritious food choices tailored to each resident''s preferences.
Education
High School Diploma -
West Jessamine High School
Nicholasville, KY05.2023
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Accomplishments
I was a JCTC ambassador who informed people of the great opportunities JCTC offered and how it could be beneficial to them and their futures
Timeline
Manager
Raising Cane's Restaurants
12.2021 - Current
Senior Care Worker
Self Employed Services
01.2021 - 09.2022
High School Diploma -
West Jessamine High School