Madison Benson
Molino,FL
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Atmore, Alabama
03.2025 - Current
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Offered customers carry-out service at completion of transaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Discounted purchases by scanning and redeeming coupons.
- Collected payments and provided accurate change.
- Resolved customer complaints professionally in accordance with company policy.
- Helped with purchases and signed customers up for rewards program.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Built and maintained productive relationships with employees.
- Conducted price checks for special orders or discounts as requested by customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed returns and exchanges of merchandise in accordance with store policies.
Sales Associate
Joe Patti's Seafood Co
Pensacola, FL
03.2024 - 11.2024
- Conducted product demonstrations to highlight features and benefits.
- Organized store by returning merchandise to proper areas and restocked displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Provided accurate information about products, prices and services.
- Placed special orders or called other stores to find desired items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Server
Chilis Resturant
Pensacola, FL
04.2023 - 02.2024
- Garnished dishes and beverages to serve visually appealing menu items.
- Delivered food orders promptly and courteously.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Filled condiments and napkin containers during slack periods.
- Took orders from customers accurately and in a timely manner.
- Informed customers of daily specials and signature menu items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted guests and provided menus.
- Explained menu items, describing ingredients and cooking methods upon request.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server/Elderly Caretaker
Northpoint retirement home
Pensacola, Florida
07.2022 - 08.2023
- Set up breakfast, lunch, and dinner for patients.
- Cleaned and sanitized before all meals.
- Prepped kitchen.
- Prepped meals.
- Helped get clients to their rooms.
- Assisted at medication times.
- Filled condiments and napkin containers during slack periods.
- Delivered food orders promptly and courteously.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Assisted in training new servers.
Education
Trade of Cosmetology - Cosmetology
Pensacola State College
Pensacola, FL12-2024
High School Diploma -
Victory Performing Arts Academy
Pace, FL12-2021
Skills
- Customer service
- Visual merchandising
- Equipment maintenance
- Sales support
- Conflict resolution
- Coin and currency counting
Timeline
Cashier
Walmart
03.2025 - Current
Sales Associate
Joe Patti's Seafood Co
03.2024 - 11.2024
Server
Chilis Resturant
04.2023 - 02.2024
Server/Elderly Caretaker
Northpoint retirement home
07.2022 - 08.2023
Trade of Cosmetology - Cosmetology
Pensacola State College
High School Diploma -
Victory Performing Arts Academy