Madison Bentley
Morehead ,KY
Summary
Dynamic Bar Manager with a proven track record at The American Legion, excelling in team leadership and customer relationship building. Enhanced service quality through effective staff training and optimized inventory management, resulting in increased patron engagement. Committed to health and safety compliance, fostering a productive and motivated work environment. I have received multiple awards due to work ethic, trainings, and appreciation.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
St Claire
Morehead
11.2023 - 05.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels, ensuring availability of essential pharmaceutical supplies.
- Processed prescription orders using pharmacy management software efficiently.
- Educated patients on medication usage, side effects, and storage requirements.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Bar Manager
The American Legion
Morehead
03.2023 - Current
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Supervised staff scheduling, optimizing coverage during peak hours for improved performance.
- Developed and implemented training programs for new bartenders, enhancing service quality and efficiency.
- Coordinated special events and promotions, increasing patron engagement
Manger
Pops Bbq
05.2020 - 10.2025
- Oversaw daily operations to ensure efficient service and product quality.
- Trained and mentored staff on best practices and food safety protocols.
- Implemented inventory management systems to reduce waste and improve cost efficiency.
- Coordinated with suppliers to maintain consistent stock levels of high-quality ingredients.
- Managed and motivated employees to be productive and engaged in work.
Front Desk Manager
MCTC
11.2023 - 04.2024
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented efficient scheduling systems to optimize staff coverage during peak hours.
- Resolved guest complaints promptly, maintaining high satisfaction levels and positive reviews.
- Monitored inventory of supplies, managing orders to maintain operational efficiency without overstocking.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Rowan County Senior High School
Morehead, KYSkills
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Inventory management
- Health codes compliance
- Customer relationship building
- Outgoing personality
- Inventory control
- Safety awareness
Timeline
Pharmacy Technician
St Claire
11.2023 - 05.2024
Front Desk Manager
MCTC
11.2023 - 04.2024
Bar Manager
The American Legion
03.2023 - Current
Manger
Pops Bbq
05.2020 - 10.2025
High School Diploma -
Rowan County Senior High School