Madison Bourque
Lafayette,LA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Hostess/Togo
Chuy's Tex-Mex Restaurant
Lafayette, LA
03.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
No Degree - Medical Assisting
South Louisiana Community College
Lafayette, LAHigh School Diploma -
Acadiana High School
Lafayette, LA05.2020
Skills
- Dining Reservations
- PPE Guideline Compliance
- Warm and Welcoming
- Time Management
- Menu Memorization
- Seating Assignment Preparation
- Guest Greeting and Seating
- Active Listening and Communication
Timeline
Hostess/Togo
Chuy's Tex-Mex Restaurant
03.2021 - Current
No Degree - Medical Assisting
South Louisiana Community College
High School Diploma -
Acadiana High School
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