Summary
Overview
Work History
Education
Skills
Timeline
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Madison Brayton

Phoenix,AZ

Summary

Strong communication and interpersonal skills for providing superior customer service. A year and half of high-end clothing boutique customer service and team management. Food service experience along with health care safety and knowledge. Skilled in building customer relationships and understanding customer needs.

Overview

3
3
years of professional experience

Work History

Sales Lead

White House Black Market
06.2022 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales and customer satisfaction through personalized servicing.



Associate

Crumbl Cookies
02.2023 - 04.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.

Hostess

Applebee's Grill & Bar
02.2021 - 11.2021
  • Greeted customers upon arrival and provided friendly and great presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Pre-Nursing

Grand Canyon University
Phoenix, AZ
05.2027

High School Diploma -

Arcadia High School
Phoenix, AZ
05.2023

Certified Nursing Assistant - Nursing Assistance

Ivy Tech Community College of Indiana
Indianapolis, IN
04.2022

Skills

  • Customer Service
  • Cash Handling
  • Conflict Resolution
  • Food and Beverage Handling

Timeline

Associate

Crumbl Cookies
02.2023 - 04.2023

Sales Lead

White House Black Market
06.2022 - Current

Hostess

Applebee's Grill & Bar
02.2021 - 11.2021

Bachelor of Science - Pre-Nursing

Grand Canyon University

High School Diploma -

Arcadia High School

Certified Nursing Assistant - Nursing Assistance

Ivy Tech Community College of Indiana

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Madison Brayton