Summary
Overview
Work History
Education
Skills
Drawing and Painting
Languages
Timeline
Generic

Madison Brewer

Sugar Hill,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed and hardworking Customer Service Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Creative Artist experienced in 2D art and visual story telling, as well as Compositional projects.

Overview

5
5
years of professional experience

Work History

Cashier

Enmarket
02.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Cleaned and organized in store spaces and gas pumps to ensure cleanliness.

Cabana Server

River Club
05.2022 - 08.2023
  • Processed customer payments to accurately record transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Maintained clean and safe work environment.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Served meals to customers according to established guidelines.

Server

Olive Garden
01.2023 - 05.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Processed orders and sent to kitchen employees for preparation.

Retail Associate

Ulta Beauty Inc.
12.2020 - 07.2021
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Hostess

Taco Mac
09.2018 - 04.2019
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Answered customer questions about hours, seating, and menu information.

Education

Bachelor of Arts - Studio Arts And Business Management

Georgia Southern University
Statesboro, GA
05.2024

Skills

  • Customer Service
  • Time Management Skills
  • Complex Problem-Solving
  • Money Handling
  • Intermediate Spanish Fluency
  • 2D Design and Illustration
  • Composition
  • Superb Attention to Detail
  • Visual Art Creation
  • Business Management
  • Art History Knowledge
  • Artistic Creativity

Drawing and Painting

I am extremely experienced and skilled in Drawing and Painting and have been commissioned to make many drawings for people, specifically portraits.

Languages

Spanish
Limited Working

Timeline

Cashier

Enmarket
02.2024 - Current

Server

Olive Garden
01.2023 - 05.2023

Cabana Server

River Club
05.2022 - 08.2023

Retail Associate

Ulta Beauty Inc.
12.2020 - 07.2021

Hostess

Taco Mac
09.2018 - 04.2019

Bachelor of Arts - Studio Arts And Business Management

Georgia Southern University

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Madison Brewer