Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Madison Brown

Kingston,MA

Summary

Friendly and customer-focused professional with over two years of front-facing retail experience, skilled in creating welcoming environments and providing attentive, personalized service. Proven ability to communicate product knowledge clearly, handle transactions efficiently, and maintain clean, visually appealing displays. Passionate about beauty, skincare, and self-expression, with a keen eye for detail and a desire to help clients feel confident and empowered. Currently pursuing a bachelor's degree in Creative Writing and Publishing at Salve Regina University, bringing creativity, adaptability, and a strong work ethic to every interaction.

Overview

4
4
years of professional experience

Work History

Cashier

Big Y Supermarket
Kingston, MA
04.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.

Busser

Solstice Restaurant
Kingston, MA
06.2021 - 08.2021
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Organized storage areas for clean dishes and stocked linens.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.

Education

Bachelor of Arts - Creative Writing And Publishing

Salve Regina University
Newport, RI
03-2028

High School Diploma -

Silver Lake Regional High School
Kingston, MA
05-2024

Skills

  • Customer assistance and service
  • Payment processing
  • Relationship building
  • Cosmetics and facial care
  • Customer engagement
  • Inventory control
  • Sales proficiency
  • Product knowledge
  • Brand promotion
  • Theft prevention
  • Makeup application
  • Flexibility and adaptability
  • Hygiene standards
  • Beauty trends
  • Organization and multitasking
  • Demonstration skills
  • Team collaboration
  • Upselling strategies

Affiliations

  • Makeup
  • Hair Styling
  • Fashion
  • Art/Drawing
  • Singing
  • Dancing
  • Reading
  • Writing

References

References available upon request.

Timeline

Cashier

Big Y Supermarket
04.2022 - Current

Busser

Solstice Restaurant
06.2021 - 08.2021

High School Diploma -

Silver Lake Regional High School

Bachelor of Arts - Creative Writing And Publishing

Salve Regina University

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