Madison Buckwalter
Surprise,AZ
Summary
I am a dedicated employee with strengths in customer service, Im hard working and reliable. I love working with my team to efficiently complete tasks and make sure the customer's are satisfied. Compassionate Respite Care Provider with experience in offering emotional support and physical assistance to clients. Skilled in creating comforting environments, and actively engaging with clients to improve quality of life.
Overview
6
6
years of professional experience
Work History
Cashier
Burlington
Surprise , AZ
10.2022 - Current
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and displays.
- Collaborated with team members to restock shelves and merchandise displays.
- Resolved customer complaints and issues in a professional manner.
- Followed company policies for returns, exchanges, and refunds diligently.
- Participated in training new cashiers on procedures and best practices.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions, counted cash, and got the bank deposit ready.
Respite Care Provider
Blue Mountain developmental program
Surprise, AZ
06.2022 - Current
- Assisted clients with daily living activities and personal care tasks.
- Supported recreational activities to promote social interaction among clients.
- Maintained a safe and clean environment for individuals in care.
- Communicated effectively with families about client needs and preferences.
- Documented client behavior and progress in daily logs accurately.
- Collaborated with team members to ensure quality care for clients.
- Followed care plans to meet individual needs and preferences consistently.
- Attended training sessions to learn best practices in respite care services.
- Ensured safety of all clients at all times while providing respite care services.
- Developed positive relationships with clients, their families, and other involved parties.
- Provided temporary relief and support to families of individuals with disabilities.
- Managed challenging behaviors using de-escalation techniques according to established protocols.
- Observed the physical health and emotional well-being of each client.
Online Personal Shopper
Walmart
Surprise, AZ
10.2019 - 03.2021
- Utilized Walmart's online shopping platform to process customer orders efficiently.
- Assisted customers in selecting products based on preferences and needs.
- Ensured accurate order fulfillment by reviewing item selections carefully.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Restocked shelves regularly to maintain product availability and organization.
- Operated cash register and processed customer transactions efficiently.
Education
High School Diploma -
Paradise Honors Highschool
05-2021
Skills
- Customer service
- Cash handling
- Inventory management
- Point of sale operation
- Order fulfillment
- Time management
- Effective communication
- Problem solving
- Empathy and patience
- Multitasking and organization
- Returns processing
- Refunds and exchanges
- Complaint resolution
- Drawer balancing
- Inventory restocking
- Decision making aptitude
- Loyalty program promotion
Timeline
Cashier
Burlington
10.2022 - Current
Respite Care Provider
Blue Mountain developmental program
06.2022 - Current
Online Personal Shopper
Walmart
10.2019 - 03.2021
High School Diploma -
Paradise Honors Highschool