Madison Butcher
Summary
Energetic Patient Coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions. Skilled Patient Care Coordinator familiar with case management and care planning. Close to a 4-year history working in busy healthcare settings. Comprehensive understanding of care spectrum and processes for care coordination.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Roller Weight Loss & Advanced Surgery
Fayetteville, AR
05.2020 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Worked with patients to schedule tests and procedures.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Answered incoming calls, scheduled appointments and filed medical records.
- Trained new staff on filing, phone etiquette and other office duties.
- Delivered support to medical staff in completion of patient paperwork.
Daycare Assistant Teacher
Peace Lutheran Church
Rogers, AR
11.2018 - 01.2020
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Arrived at assigned areas on time, prepared, and ready to work.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Met with parents about daily activities, positive developments, and issues.
- Monitored and enforced adequate supply and material inventory.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Established positive relationships with students and families.
Lead Sales Associate
Atwood's Ranch & Home
Rogers, AR
05.2017 - 11.2018
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Performed inventory control procedures to manage stock.
- Developed and maintained knowledge of current sales and promotions.
- Trained new employees on customer service, money handling and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Bachelor of Science - Nursing
Arkansas Tech University
Russellville, ARRegistered Dental Assistant - Dental
Accelerated Dental Assisting Academy
Bentonville,AR2019
High School Diploma -
Rogers High School
Rogers, AR05.2016
Skills
- Customer Service
- Administrative Supervision
- Healthcare Operations
- Program Oversight
- Medical Terminology
- Medical Services Administration
- Healthcare System Navigation
- Patient Records Management
- Multitasking Abilities
- Punctual and Hardworking
- Insurance Verification
Timeline
Patient Care Coordinator
Roller Weight Loss & Advanced Surgery
05.2020 - Current
Daycare Assistant Teacher
Peace Lutheran Church
11.2018 - 01.2020
Lead Sales Associate
Atwood's Ranch & Home
05.2017 - 11.2018
Bachelor of Science - Nursing
Arkansas Tech University
Registered Dental Assistant - Dental
Accelerated Dental Assisting Academy
High School Diploma -
Rogers High School