Madison Cann
Burlington,VT
Summary
Experienced and motivated food service worker possessing skills including staff management, bartending, serving, and marketing. Exhibits undoubted reliability and a positive attitude in the workplace. Well versed in interpersonal relations, scoping from customers in a restaurant setting to children in a classroom or recreational setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Front of House Manager/Server/Bartender
Riko's Thin Crust Pizza
12.2024 - 08.2025
- Provided friendly, efficient, and knowledgeable customer service to restaurant guests
- Handled POS (FoodTeq) ordering and transactions
- Prepared and served alcoholic beverages, including original cocktail specials
- Hired and mentored new team members on restaurant policy, steps of service, and expectations for optimal guest experience and workplace environment
- Responsible for scheduling front of house staff to accommodate individual availability and general needs of the restaurant
- Managed inventory and ordering of liquor, beer, and wine, as well as communicating with distributors
- Managed restaurant’s social media presence
Substitute Preschool Paraprofessional
Burlington School District
12.2024 - 05.2025
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
Food Service Worker
Vermont National Country Club
05.2023 - 09.2024
- Greeted customers at counter to fulfill requests and answer questions
- Prepared and served various food and drink items to customer specifications
- Managed inventory and restocked supplies
- Maintained clean, sanitary workspaces to maximize productivity and safety
Hostess
Bistro On Bridge
09.2019 - 09.2020
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Psychological Science
University of Vermont
Burlington, VT12-2024
Skills
- Food safety compliance
- Customer service
- Recruitment and hiring
- POS system operation
- Customer feedback analysis
- Staff supervision
- Team leadership
- Supply ordering and management
- Team collaboration
- Reliability
- Excellent communication
Certification
- Vermont DLC Liquor License
- CPR Certification
Timeline
Restaurant Front of House Manager/Server/Bartender
Riko's Thin Crust Pizza
12.2024 - 08.2025
Substitute Preschool Paraprofessional
Burlington School District
12.2024 - 05.2025
Food Service Worker
Vermont National Country Club
05.2023 - 09.2024
Hostess
Bistro On Bridge
09.2019 - 09.2020
Psychological Science
University of Vermont
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