Madison Childers
Newark ,OH
Summary
Dynamic manager with expertise in team leadership and customer service. Proven ability to enhance operational efficiency and staff performance through effective training and problem resolution strategies.
Overview
1
1
year of professional experience
Work History
Manger
The Down Ice Cream Parlor
Newark, Ohio
06.2025 - 09.2026
- Managed daily operations, enhancing service quality and customer satisfaction.
- Supervised staff training to maintain high service standards and efficiency.
- Coached, mentored, and trained team members, fostering improved job performance.
- Provided leadership during organizational change, guiding team through crisis situations.
- Implemented safety protocols to maintain a clean and safe working environment.
- Oversaw inventory management, ensuring stock levels met demand.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed cash drawer, ensuring accurate cash handling throughout shifts.
- Operated cash register and processed customer transactions efficiently.
Education
High School Diploma -
Newark Catholic High School
Newark Ohio 09-2026
Skills
- Inventory management
- Cash handling
- Staff training and development
- Team leadership
- Staff management
- Shift scheduling
- Budget control
- Problem resolution
- Project planning
- Customer service
- Clear communication
- Relationship building
- Budget control
Timeline
Manger
The Down Ice Cream Parlor
06.2025 - 09.2026
High School Diploma -
Newark Catholic High School