Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Mccoy

Troy ,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
Certification
17
17
years of professional experience

Work History

Manger

On the Island Wine & Liquor
Troy, NY
10.2021 - Current

• Lead a team of 6 employees, providing guidance and support to ensure efficient operations.

• Managed daily operations, including scheduling, inventory management, and customer service.

• Implemented cost-saving measures that resulted in reduction in expenses.

• Analyzed market trends and keeping up with the newest products.

• Oversee the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture.

• Increase in sales through knowledge in products and effective staff training.

Machine Operator

Adirondack Beverages
11.2019 - 10.2021

• Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed

• Followed work orders or other specifications to set up machines for production runs

• Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly

• Maintained accurate records of production output, downtime, and quality control checks

• Assisted in the training of new machine operators on equipment operation procedures and safety guidelines

• Safely operated heavy machinery following established safety guidelines at all times

Bartender and Supervisor

Lucky Strike
Albany, NY
10.2016 - 07.2019

• Supervised daily restaurant operations and staff performance.

• Monitored cash handling procedures and end of day reports.

• Assisted with inventory management and control.

• Prepared and served alcoholic beverages and food in a fast-paced environment.

• Provided excellent customer service and maintained positive guest experiences.

•Created specialty cocktails

• Making sure all employees are doing their job correctly and no employees are overwhelmed with what their job consist for the night.

•Checking on guests making sure they are satisfied with food n drinks and customer service.

Labor / Supervisor

Luizzi Bros
Albany, NY
01.2012 - 09.2016

• Labor/supervisor a crew of 10 employees

Supervised daily construction site and operations and crew activities.

• Enforced workplace safety regulations and OSHA compliance.

• Loaded and unloaded construction materials and equipment.

• Performed demolition, site preparation, and cleanup duties.

• Cleaning and maintaining machines.

Server and Busser

Wolf’s 111
Albany, NY
02.2009 - 12.2011

• Provided friendly and efficient customer service in a fast-paced restaurant environment

•Took customer orders accurately and delivered food and beverages

•Handled cash, credit card transactions, and POS system operations

•Maintained knowledge of menu items, specials, and drink options

•Maintained cleanliness and organization of dining areas

• Handled 150 tables daily resetting and clearing

  • Assisted servers with food delivery and guest needs

Education

High School Diploma -

South Colonie High School
Colonie NY
06.2010

Skills

Customer service

Team leadership

Time management

Decision-making

Verbal and written communication

Staff training and development

Staff management

Documentation and reporting

Relationship building

Customer relationship management (CRM)

Shift scheduling

Sales management

Budget control

Safety procedures

Inventory management

Recruiting and interviewing

Problem resolution

Multitasking

Problem-solving

Certification

OSHA 10 certified

Timeline

Manger

On the Island Wine & Liquor
10.2021 - Current

Machine Operator

Adirondack Beverages
11.2019 - 10.2021

Bartender and Supervisor

Lucky Strike
10.2016 - 07.2019

Labor / Supervisor

Luizzi Bros
01.2012 - 09.2016

Server and Busser

Wolf’s 111
02.2009 - 12.2011

High School Diploma -

South Colonie High School
Zachary Mccoy